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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall the hotel was in a good location, clean, and had a spacious room. However the beds are extremely hard and the pillows are well loved (aka they are pretty lumpy). Amenities like the pool and breakfast were obviously closed right now due to COVID-19 which is understandable. The kitchen in the rooms are fully functional which would be great for a family visiting for the week or however long. I’d recommend this place more if the beds were updated but I’d still give it a 2.5/5 star for the current state.
Business response:
Renee, thank you for being our guest. We are pleased you enjoyed your stay overall, but we are sorry for not meeting your expectations with the beds. Your comments have been shared with our team to see where we can make improvements. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Very clean and super close to everything! Staff was so friendly
Business response:
Becky, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our ideal location as well as our well-kept property. We are also pleased you were impressed with our cordial associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Staci, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Hotel was great for: price, comfort, cleanliness, friendliness of staff, location. Thanks to Covid, I couldn’t use the pool or breakfast so cannot review those things. The theme park shuttle schedule didn’t align with our plans as they only have 1 running right now which leaves at 10:50 am for Magic Kingdom and returns at 7pm. I wish that could be more flexible, but not a dealbreaker. As with any extended stay type of hotel, the other guests were construction workers or people living at the property so out the back door were... read more
Business response:
Kristy, thank you for choosing Extended Stay America. It's a pleasure to know you found us to be a good value and liked our ideal location. We are also pleased you were impressed with our well-kept property as well as our cordial associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Our stay was excellent, the team was very helpful, and everyone were wearing masks.
Business response:
Lila, thank you for sharing your glowing review of Extended Stay America. It was a delight to know you had an excellent stay and that you were happy with how well our associates served you. Your comments truly made our day. We look forward to hosting you soon. Sincerely, Hotel Management
Business response:
Sue, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Very nice experience with finding the most affordable rates
Business response:
Maria, thank you for reviewing your experience at Extended Stay America. We are glad that everything went well during your stay and that you liked our reasonable price. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management
Good location hotel Good location for Disney. Clean spacious. But no coffee and cup in the room . I foud that very unusual for hotel . Besides that very good places
Business response:
Vanna, thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our well-kept property and our ideal location. However, we regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,889 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.