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8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Frequent visitor I love staying here, staff is great, rooms are clean and comfortable. Last trip wasn’t as good as most, big family staying in multiple rooms very loud late night yelling and doors slamming but that’s a chance you take when booking a hotel.
Business response:
Sally, thank you for making Extended Stay America your home away from home. It’s a pleasure to know you continue to enjoy our comfortable accommodations as well as our hospitality. However, we are sorry your last stay was not to your expectations. We hope to welcome you back soon so that we can provide you an exceptional visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Love kitchen.and staff great.beds were comfortable
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you slept well on our comfortable bed and liked our fully-equipped kitchenette facility. We are also pleased you were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Okay time. Beds were super hard while the pillows were almost nonexistent. The ac didn’t really cool the entire room and it was on high. Front desk was awesome. They were very polite and super helpful
Business response:
Thank you for being our guest. Although you liked the service provided by our front desk staff, we are sorry for the issue you had with the HVAC unit in your room. We have alerted our maintenance team about it, and they are fixing it immediately. We also wish we had the opportunity to address the problem you had with the mattress while you were here, as we would have done our best to ensure you were comfortable. We hope to welcome you back so that we can provide you with a much better experience. Sincerely, Hotel Management
Staff was great and the room was very clean and comfortable
Business response:
Kay, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you once more for being our guest and we look forward to seeing you in the future. Sincerely, Hotel Management
Business response:
Zoila, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
I was pleasantly suprised at the size of the room! A small kitchen with everything I needed. The bathroom was small but very clean. Will be staying here again. The staff was very friendly.
Business response:
Charlene, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you liked your comfortable suite and fully equipped kitchen, along with the friendly staff. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Nice And clean place, convenient price. Peaceful
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our affordable rates as well as our well-kept property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice price & convenient location It was clean and comfortable, it was at an amazing price. The staff was helpful and very nice. Currently they are not serving any type of breakfast due to the pandemic, so make arrangements. But the room did had a full size fridge, microwave and a two burner stove. It is very close to all the parks. We are passholders at Universal and SeaWorld/Aquatica and we were at 8 - 15 minutes from the parks.
Business response:
Melody, thank you for choosing Extended Stay America and for sharing your feedback with future travelers. It’s a pleasure to know you liked our well-kept property and our ideal location. We are also pleased you were impressed by the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,889 reviews.
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.