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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was great for: price, comfort, cleanliness, friendliness of staff, location. Thanks to Covid, I couldn’t use the pool or breakfast so cannot review those things. The theme park shuttle schedule didn’t align with our plans as they only have 1 running right now which leaves at 10:50 am for Magic Kingdom and returns at 7pm. I wish that could be more flexible, but not a dealbreaker. As with any extended stay type of hotel, the other guests were construction workers or people living at the property so out the back door were... read more
Business response:
Kristy, thank you for choosing Extended Stay America. It's a pleasure to know you found us to be a good value and liked our ideal location. We are also pleased you were impressed with our well-kept property as well as our cordial associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Our stay was excellent, the team was very helpful, and everyone were wearing masks.
Business response:
Lila, thank you for sharing your glowing review of Extended Stay America. It was a delight to know you had an excellent stay and that you were happy with how well our associates served you. Your comments truly made our day. We look forward to hosting you soon. Sincerely, Hotel Management
Business response:
Sue, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Very nice experience with finding the most affordable rates
Business response:
Maria, thank you for reviewing your experience at Extended Stay America. We are glad that everything went well during your stay and that you liked our reasonable price. It was a pleasure serving you, and we look forward to your next visit. Sincerely, Hotel Management
Good location hotel Good location for Disney. Clean spacious. But no coffee and cup in the room . I foud that very unusual for hotel . Besides that very good places
Business response:
Vanna, thank you for being our guest at Extended Stay America. It's a pleasure to know you liked our well-kept property and our ideal location. However, we regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequent visitor I love staying here, staff is great, rooms are clean and comfortable. Last trip wasn’t as good as most, big family staying in multiple rooms very loud late night yelling and doors slamming but that’s a chance you take when booking a hotel.
Business response:
Sally, thank you for making Extended Stay America your home away from home. It’s a pleasure to know you continue to enjoy our comfortable accommodations as well as our hospitality. However, we are sorry your last stay was not to your expectations. We hope to welcome you back soon so that we can provide you an exceptional visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management
Love kitchen.and staff great.beds were comfortable
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you slept well on our comfortable bed and liked our fully-equipped kitchenette facility. We are also pleased you were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Okay time. Beds were super hard while the pillows were almost nonexistent. The ac didn’t really cool the entire room and it was on high. Front desk was awesome. They were very polite and super helpful
Business response:
Thank you for being our guest. Although you liked the service provided by our front desk staff, we are sorry for the issue you had with the HVAC unit in your room. We have alerted our maintenance team about it, and they are fixing it immediately. We also wish we had the opportunity to address the problem you had with the mattress while you were here, as we would have done our best to ensure you were comfortable. We hope to welcome you back so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,836 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.