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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Toilet and door in bathroom in 107 needs help..........................
Business response:
Thank you for your review. Although your overall stay with us was satisfactory, we are sorry for the issues you encountered in your bathroom. Your feedback will be shared with our maintenance team for review and action. We hope you will return so we can make it up to you. Sincerely, Hotel Management
They ran out of pillows. The room had a convertible couch without any pillows sheets or blankets . When we asked for a pillow they ran out. It was clean but felt old and worn out. At breakfast the room was filled with people obviously headed to work at the local hotels. Would not stay again . The desk staff was very nice
Business response:
We are sorry to learn we could not provide you more pillows. We will look into what transpired, so this does not happen again. We are grateful for your patience in our breakfast room. Thank you for sharing your feedback with us, and we hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
Me gusto el precio y el tamaño de la habitación, no me gusto tanto la atención en la recepción, de supone que te registras el primer día que llegas pero a nosotros nos hicieron registrarnos el primer día y el día siguiente
Business response:
Marlon, thank you for being our guest. We are happy that overall your enjoyed your stay and found us to be a good value. However, we are sorry for the difficulties you faced with our Front Desk staff. Your comments have been shared with them to ensure our focus remains on exceptional service. Thank you also for your feedback, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
The place is good but miss amenities in that room
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are glad you had an overall pleasant stay. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
It was convenient for me just down the street from where I needed to go. The staff was very helpful and friendly. My room was very quiet and peaceful I enjoyed my very first stay at an extended stay but I will stay at this location again when I come back in a few months
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Ótimo hotel Adoramos o Hotel. Ótimo funcionários, muito cordiais e educados. Perdi a minha carteira e foi encontrada intacta. Adoramos a recepcionista Valerie! Parabéns à equipe!
Business response:
Barbara, thank you for sharing your wonderful comments regarding our hospitality. It was a pleasure to know you could experience a comfortable stay, but what makes us even happier is that our associates won you over by delivering excellent service. Our team members, including Valerie, have appreciated you for your praises. Thank you once more for being a guest at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
The room was clean, the staff was responsive for what was needed. The location is great. The only thing I did not like is that people bringing dogs are not picking their things after.
Business response:
Arturo, thank you for staying with us and leaving a review of your experience. It is a pleasure to know you liked not only our courteous associates but also our convenience to many exciting destinations. However, we regret the inconvenience you had due to our pet-friendly policy. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Costo extra por la limpieza de la habitación y falta de artículos de limpieza
Business response:
Thank you for your review. We are sorry we missed meeting some of your expectations and for your disappointment with our housekeeping policy. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.