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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christopher, thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Aymara, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
The room was just like the picture however I had hair in the tub
Business response:
Felisha, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Expedia website was not updated to say that the free breakfast and pool were not available due to the virus. Although, I understand this due to the pandemic, this should have been clearly stated on expedia website. Other hotels in the area still have breakfast and pool open had i known I would have stayed elsewhere.My Ac unit was also not working correctly and was a little hot in room. The Hotel was nice and clean and staff was friendly. Wish i was just offered a reasonable discount due to inconvience.
Business response:
Nicole, thank you for your review. We are sorry for the miss-communication you had with regard to our amenities during these current circumstances. We will ensure all our booking websites has this information and our guests are aware of it. We have also alerted our maintenance team to make the necessary repairs with the HVAC unit. On a positive note, it is also nice to know you liked our well-kept property as well as our cordial staff. We hope to welcome you back for a much better experience. Sincerely, Hotel Management
Business response:
Ciarra, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The only conplain i have is the bed was hard other then that nice room an the room was very clean an it was huge i would stay again if they got softer beds cant sleep on a hard bed due to having back iusses from needles in my back
Business response:
Lisa, thank you for being our guest at Extended Stay America. We are glad to know you had a nice time with us and that you liked our spotless accommodations. However, we regret the discomfort you had by the mattress. We value your comments and look forward to your next visit. Sincerely, Hotel Management
Everything is good.
Business response:
Susan, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,889 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.