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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was friendly, room was just right being that we only needed it to sleep in.
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are delighted that you enjoyed your accommodations and the service provided by our friendly staff. It was a pleasure hosting you and please return for a second visit soon! Sincerely, Hotel Management
Hotel was fine for the stay, bed was very hard and amenities were just ok.
Business response:
We are delighted you had an overall great stay at Extended Stay America. However, we regret the inconvenience caused due to the comfort of the bed. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Huge room however it had a funkie smell. Everything else was fine.
Business response:
Ashley, thank you for staying with us at Extended Stay America. We are glad you loved your spacious suite and had a great stay. However, your concerns regarding the odor have been shared with the housekeeping team to ensure a better experience going forward. Thank you again for your review. Please come back and see us again soon. Sincerely, Hotel Management
Don’t bother Hotel was very run down and smelled like someone sprayed cheap body spray everywhere which gave me a migraine.
Business response:
Tiffany, thank you for staying with us. We are sorry for the odor you experienced and regret the inconvenience it caused. We will share your concerns with the housekeeping team to ensure a better experience going forward. Your concerns regarding the update of our property will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We are committed to providing outstanding service, and we hope you will give us another opportunity to prove that to you. Sincerely, Ho... read more
This place needs some polishing up This hotel needs a serious rehab. I can understand having to ask for kitchen supplies (people will steal anything) but there wasn't an in room coffee pot or even a stopper for the bathtub. Not sure how anyone that wanted to could take a bath. The carpeting was old and stained in areas.There were bugs but thankfully not in the bed. The staff did offer to treat the room the day I told them, but I know what happens when professionals spray. ALL the bugs come out and seek safety in what hasn't ... read more
Business response:
Steve, thank you for being our guest. We are sorry for the bugs you encountered in your room and regret your visit was not a pleasant one. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are also sorry for the service delivered by our housekeeping team. We have taken note of your feedback and have shared it with them to be more diligent in their efforts going forward. We would like to share that the kitchenware is available at the ... read more
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,094 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.