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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything. The staff was very friendly and helpful.
Business response:
Thank you for the glowing review of Extended Stay America. It is delightful to know you had a great time with us and that you were impressed with the service provided by our associates. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
First time we stayed here and will stay again, but when you say there is a full buffet in the morning, it was not a buffet at all only toast and cereal.
Business response:
Thank you for your review, and it is nice to know you enjoyed your overall stay with us at Extended Stay America. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we look forward to welcoming you back soon. Safe travels. Sincerely, Hotel Management
Property is very well located, but their can be more done on the smell and the security side, anyone can walk into the building and access the rooms. The front office ladies were excellent.
Business response:
Thank you for being our guest. We are pleased to know you liked our ideal location and that you appreciated our associates. However, we are sorry for the odor issue you encountered. We have shared your feedback with the appropriate team. Thanks again, and we hope you will consider returning to our hotel on your next visit to this area so that we can make your next visit a memorable one. Sincerely, Hotel Management
Extended Stay was OK the 2nd room around. room 220 was not cleaned, bed not re-done, trash, icing on spoons with dishes in sink etc, I can send pics if you need us to. I told them and they moved us to 125 immediately. This room was MUCH MUCH better! All appliances worked great, breakfast was convenient, staff was nice! I would stay here again at this rate (76/night).
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with the service delivered by our associates and that you enjoyed our breakfast offerings. However, we regret the cleanliness issue you encountered in your initial room. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Great property!! It is a spacious room with a full kitchen. Excellent location for visiting Unviersal or Disney. It even provides a shuttle to take you to Epcot 😊
Business response:
Thank you for your gracious review. We are thrilled to know you liked the convenience of having a kitchen to make your meals and that you were impressed with our ideal location close to Disneyland and many interesting spots in our city. On behalf of everyone here at Extended Stay America, we invite you to revisit us soon. Sincerely, Hotel Management
Great hotel! Hotel and staff was great, i will definitely be coming back.
Business response:
Jessica, thank you for selecting Extended Stay America for your needs. Delivering relaxing accommodations and excellent service is what we strive for, and we thank you for letting us know we could make this happen for you. Please visit us again when in the area. Sincerely, Hotel Managementq
No room enmities, bring your own coffee maker , soap... you get a room only so come prepared
Business response:
Thank you for staying with us. We apologize for your disappointment with the in-suite amenities. Bath amenities and kitchenware for your suite are available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We will share your feedback with our front desk so that they clearly communicate this with you at check-in. We hope you will choose us again for a much better experience. Sincerely, Hotel Management
Not bad. We were supposed to have a king room but ended up in 2 Double beds. We had to wait until the next day for kitchen items and never received the toilet paper we requested. Had to use tissues.
Business response:
Thank you for your review. We are sorry we were unable to accommodate you with the suite of your choice and for the service issues you faced. Your feedback will be shared with the appropriate team so that they are more diligent going forward. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.5 star rating with 2,889 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.