This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was better than expected. Good location, nice room. It was clean in the room.
Business response:
Dear Darya, Thank you for selecting Extended Stay America and reviewing us. It's great to read you loved our location and enjoyed your clean and comfortable suite. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely,Hotel Management
Hotel is on a dead end street and was not so easy to find among the other hotels nearby.
Business response:
Dear Rosemarie, Thank you for taking the time to leave us a review. We are pleased to know you enjoyed so many aspects of your stay. However, we apologize that our location did not meet your expectations. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Sincerely,Hotel Management
Staff is always warm and helpful. Michelle is great. We stay almost every week for a few days. Have tried a few other places, but always come back.
No volveria La atención en el check in fue excelente con una persona que era muy servicial. El estado del hotel era terrible, tanto la suciedad de los pasillos como el olor en los pasillos y habitaciones. Alfombras manchadas, toallas con pelos y baños despintados. Los vidrios de extintores del tercer piso estaban rotos y vidrio roto.
Business response:
Dear Dafna, Thank you for choosing to stay with us and for taking the time to write a review. We are pleased you enjoyed the hospitable service you received from our front desk associate. However, our goal is to exceed our guests' expectations. Therefore, we sincerely apologize for not doing so in your outlined areas. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,663 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.