This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pool was closed for the season. Breakfast food options were muffins or nature valley bars. Linens for the sleeper sofa were not in the room. We had to walk down to the front desk to retrieve them. The water in the sinks and showers smelled like sulfur. The kitchenette had not a single pan, plate, or utensil. The place was clean but that’s about all it had going for it.
Business response:
Dear Brianna, Thank you for taking the time to share your experience with us. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations or also our high standards. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will visit again and allow us to demonstrate the outstanding experience for which we are known.Sincerely,Hotel Management
Excellent In general all was really good!
Business response:
Dear SMARTLIFT, We're thrilled to hear that you had a great experience at Extended Stay America! Your satisfaction is our priority, and we're glad to know that everything met your expectations during your stay. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable visit soon!Sincerely,Hotel Management
The shower in 204 needs attention. Breakfast bags were not available. Michelle at the front desk was a delight!
Exceeded expectations. Michelle at front desk was great.
Business response:
Dear Guest, Thank you for choosing Extended Stay America. It is glad to know you had a good stay with an excellent staff, Michelle. Please visit us another time for another enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,643 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.