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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a great experience… the manager Michelle was such a nice person very helpful and professional
Business response:
Dear Roberto,Thank you for taking the time to write a review of your stay.We are thrilled you had a great experience at Extended Stay America! Providing helpful and professional service is what we strive for, and we are delighted that our manager, Michelle, made your stay memorable. Thank you for your kind words, and we look forward to welcoming you back for another pleasant stay!Sincerely,Hotel Management
Home away from Home This location has become my new home away from home. When you don’t need all the bells and whistles and all you need is peace, I’ve found it here! Thanks Everyone for always being so Awesome!❤️
Customer Serice goes a LONG way! Had a nice time and the staff was great!
Business response:
Dear Shanique, We are delighted to hear that you had a nice time at Extended Stay America! Our staff strives to provide excellent service, and we're glad they made your stay enjoyable. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant experience in the future!Sincerely,Hotel Management
Ugh 😩 The night check in guy is great. Super sweet and that was about it. Roaches. Had to kill some. Exhausted by that point to even call front desk. (..."and in the morning...) I was so tired and had the bathroom door closed the whole night. Didn't realize my room did NOT have a shower curtain. Called the front desk for one. Manager said housekeeping would bring one. Didn't hear back. I had meeting to run to. Went to the front desk. Language barrier between front desk and housekeeping. Did anyone think to use Google transl... read more
Business response:
Dear LiLiane, Thank you for your feedback. We sincerely apologize for the numerous inconveniences you encountered during your stay. Your feedback is deeply concerning, and we're addressing the issues raised to ensure they're promptly resolved. We regret the lack of communication between our staff members and the inconvenience caused by the missing shower curtain. Rest assured, we're implementing measures to prevent such incidents in the future. Your experience does not reflect our usual standards, and we hope to have the opp... read more
The area is very convenient to everything in the area. Ms. Michelle at the front desk was VERY helpful. My suite was perfect.
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 4.2 star rating with 1,643 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.