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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great
Business response:
Dear Krystal,Thank you for including Extended Stay America in your travel plans. We're delighted to know that you had a great stay with us. Providing a comfortable and enjoyable experience is always our goal, and we're pleased you had a positive visit. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
I stay overnight. The stay was ok. The room needs a little update and carpet cleaning. The couch needs some steam cleaning. If your planning to stay somewhere quick for a overnight, its ok.
Business response:
Dear Letitia,We appreciate you staying with us and sharing your feedback. While we're glad your stay was acceptable for a quick overnight visit, we regret that the room and furnishings were not as refreshed as they should be. Cleanliness and upkeep are important, and your comments about the carpet and couch will be taken into consideration as we work to improve the guest experience. Thank you for your insights. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Since... read more
Long stay I'm happy with this place. It's quiet and the people are helpful and friendly. The windows could use a wash on the outside.
All good, except that I got a smoking room when I requested a non-smoking room.
Business response:
Dear Carlos,Thank you for your feedback regarding your recent stay. We're pleased to hear that overall it was enjoyable, but we regret the mix-up with your room preference. We appreciate your understanding and hope to welcome you back under more favorable circumstances.Sincerely,Hotel Management
Clean but looks super old & outdated. Needs updating. 7.2 score is not accurate. It could be nice but since everything is old - it looks dingy even though clean. Tape on windows , old carpet.. ect. People roaming the parking lots … I would not stay here again unless renovated. It wasn’t worth the price they charge
Business response:
Dear Matthew,We appreciate you acknowledging the cleanliness of our property, though we regret that the overall appearance did not meet your expectations. We understand that an updated atmosphere enhances the guest experience, and your feedback is valuable as we work toward improvements. Our team is also committed to maintaining a welcoming environment, and we will review your concerns to ensure a more comfortable stay for future guests. Thank you again for your feedback, as it helps us improve the experience for all of our ... read more
enjoyable
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.6 star rating with 2,498 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.