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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Väldigt många kackerlackor. För övrigt bra.
Business response:
Erik, thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the roaches in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Bugs and roaches at 3 different rooms. This hotel needs dedetization.
Business response:
Thank you for being a guest in our hotel. Please accept our apologies for the bugs in your rooms. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We are extremely sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Poor hotel. Smells bad No water in the restaurant Poor breakfast
Business response:
Thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
The room was infested with cockroaches. Small ones and big ones alike. The room smelled very musky. When I informed the lady at the desk she was not surprised one bit and did not seem to care. Checked out immediately.
Business response:
We sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable and clean environment when staying with us. We have shared your comments with our pest control provider so that they can take the necessary steps. Thank you for bringing this to our attention. We work hard to make our guests happy, and we obviously failed in this case. Hopefully, you will reconsider us as your hotel of choice if you are in the area again. Sincerely, Hotel Management
It was spacious enough fir our family if 6. What we didn't like was they were little roaches around the room. And the air conditioning was not working right fir some reason.
Business response:
Thank you for the feedback regarding your stay in our hotel. We are sorry for the issues you faced with the HVAC unit and the insects in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We regret the frustrations you experienced, and appreciate your patience. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 3 star rating with 2,973 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.