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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had a smell of burned or scorched food as you walk in the door. Hotel advertised free breakfast but was only very minimal. Mostly coffee, packets of instant oatmeal and a few other things. Bathroom fixtures old and decaying.
Business response:
David, thank you for being our guest and sharing your feedback. We are sorry for not meeting your expectations. We regret the inconvenience you had and have shared your comment with our respective teams for a quick review. Additionally, we have taken note of your comment about our breakfast offerings. We hope you will give us another chance to provide you with the stay you deserve. Sincerely, Hotel Management
All good
All good
Business response:
Milovan, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The service at Reception was excellent. Judee was very friendly, efficient and informative. Small beds...full size not queen. The rooms were decent, a little odor but solved by opening windows for a bit. Bathroom had some mold on grout but otherwise very clean. Hallways smelled a bit like old smoke but were clean.
Business response:
Jill, thank you for being our guest. We are glad to read you had an overall pleasant stay and liked the service provided by Judee. We will share your compliments. However, we are sorry for the cleanliness issue you experienced and regret the inconvenience it caused. We have addressed this with our staff, and we are confident this will not be repeated. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Stayable but wouldnt be back The pool was completely green when we stayed, so gross. The rooms had a mold smell coming from the AC and you could see the mold inside and underneath the AC unit. The bathtub looked like it hadnt been cleaned and the sink was broken (it wouldnt drain, the stopper was broken). We had to wash our hands and brush our teeth in the gross tub. Wouldnt stay again. The front desk workers were really nice though but it seemed as though they were understaffed.
Business response:
Thank you for taking the time to post your review. We sincerely apologize for the multiple issues you experienced in your room and the inconvenience it caused. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that we are sorry. Your comments have been discussed with the team, and we are reviewing our procedures so this does not happen again. We can absolutely do better, and we hope you will give us the opportunity in the future to prove that to you. Sin... read more
Everything it’s good
Business response:
Alejandro, thank you for making Extended Stay America a part of your travel plans. It is a delight to know how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thank you for being our guest, and we look forward to seeing you again. Sincerely, Hotel Management
The free wi-fi didn’t work & the pool was temporarily closed. Other than that the room was clean and spacious. I will definitely stay here again :)
Business response:
Jamie, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our well-kept, spacious suite. We are also working with our internet service provider to ensure we have the proper connectivity throughout our hotel. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,446 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.