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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Estaba sucio el lugar. El cuarto olía a humedad y no podías respirar agusto. En lo personal me gusta que huela a fresco y no. Si le dan mantenimiento estará bien
Business response:
Dear Margarita, We're truly sorry to read about the cleanliness and comfort issues you encountered during your stay. Our promise to our guests includes a commitment to providing a clean and comfortable suite, and we are very sorry that did not happen when you were here. Your experience is not reflective of the high standards we aim to maintain, and we will address these concerns promptly to ensure improvements. We hope you will give us another opportunity to make things right and provide you with the seamless experience you ... read more
Business response:
Thank you for taking the time to review your experience at our hotel. I am sorry to read that you were not happy with your experience. We are working on ways to better improve our product and service. We hope you will give us another opportunity in the near future.
Business response:
Thank you for taking the time to review our property. We are delighted you enjoyed your stay. We look forward to welcoming you back soon!
When I entered the hotel to go to my room I noticed the area around the elevator was filled with trash. This wasn't due to the guy who was responsible for cleaning because anytime I saw him (2-3 times a day) he was emptying trash. When I opened the door to my room (210) it smelled of urine. The carpet was stained with what looked like urine stains. One of the hand towels had, what I hope was beard trimmings on it. You could tell it was an older hotel. Other than that, the bed was clean and comfortable. Maybe clean the carpet... read more
Business response:
Dear Jennifer, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the issues you encountered during your stay. Your observations regarding the cleanliness and condition of certain areas have been noted, and we are actively addressing these concerns with our housekeeping team. We appreciate your positive comments about the bed and comfort. Rest assured, your feedback is instrumental in our ongoing efforts to enhance the guest experience, and we hope to have the opportunity to welcome you... read more
Good stay
The room was clean however the cabinets are never cleaned because there's dead roaches in them. The toilet got clogged the first time it was used and we had to go down to the front desk for a plunger because the room phone doesn't work to communicate to the lobby. We didn't have sheets for the pull out couch so that was another trip to the lobby. The beds were clean and comfortable thankfully.
Business response:
Dear Shivahn, Thank you for taking the time to review your stay. It is nice to know you had a pleasant time and were pleased with the comforts of the bed in your suite. However, we are very concerned about your experience and are genuinely sorry we did not meet your expectations. Our top priority is a clean, comfortable suite; we will work with our staff to ensure this is an isolated issue. Please give us another chance to provide you with the stay you deserve the next time your travels bring you our way. Sincerely,Hotel Man... read more
Great
Business response:
Dear Charles, Thank you for the kind review. We are delighted you chose Extended Stay America for your recent visit here, and we are thrilled to read that you had an overall positive experience. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Sincerely,Hotel Management
Na reserva diz que o hotel tem café da manhã, mas não tem. Somente o café mesmo.
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,464 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.