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Extended Stay America - Orlando - Southpark - Commodity Circle
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8687 Commodity Cir., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice, bathroom had mold on ceiling and under the soap dish. Kitchen items were very limited in options. Only given a pot for cooking so we pretty much had to eat outside. Phone didnt work at all, window had no screen ans was wide open when we arrived with our small kids. It was dark, luckily i noticed it open before my daughter got to it. Front desk michelle was amazing and kind. The gentleman in the night shift was very nice as well.
Business response:
Dear Suzanne, thank you for taking the time to provide feedback about your stay at Extended Stay America. We are delighted that you loved your stay. Reviews such as yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Sincerely,Hotel Management
Really the room is consistent with respect to what we are paying. But there was a very bad smell (we had to buy candles), the cleanliness was very bad and the people seemed to live there, it did not look like a hotel, we seemed to be the only tourists.
Business response:
Dear Dariana, please accept our apologies for any inconvenience caused by the mentioned issues. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, so we are sorry you did not have a better experience while you were here. We have shared your feedback with our Housekeeping team to avoid these issues from happening again. We encourage you to try us again in the future. We are confident you will enjoy the exceptional stay you deserve. Sincerely,Hotel Management
Okay if it’s only for sleeping.
Business response:
Dear Jennifer, we are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
The toilet is permanently scratched and gross. The tub is patched a thousand places. Paint is peeling. The stove is from the 99s. The dresser is falling apart. The coucjs is gross and cracked. The pool is filled with filth
Business response:
Dear Heather, thank you for staying with us and providing your feedback. We are sorry for the maintenance issues you experienced during your stay. We would also like to apologize for the pool conditions you described and will be working to improve upon this going forward. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again!Sincerely,Hote... read more
Location was nice. Rooms need some maintenance.
Business response:
Dear Michael, thank you for the great comments about our location. We are sorry to read you were inconvenienced by maintenance issues in your suite. Our maintenance team takes great pride in ensuring everything works properly in each suite. We have shared your review with them to be sure the issues are resolved. Again, we apologize for any inconvenience and look forward to having you back with us in the future.Sincerely,Hotel Management
I didn't like that tv was not working
Business response:
Dear Irma, thank you for taking the time to evaluate our hotel. Please accept our apologies for the TV not working and for any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again; we wish you all the best with your travels.Sincerely,Hotel Management
Room was very spacious. Building was easily accessible from many entry points with security doors. Only bad thing was only one ac unit worked, beds were uncomfortable and bathroom had mony mystery stains all around.
Business response:
Christen, thank you for taking the time to evaluate your stay. We are glad you were pleased with our spacious accommodations and that you had a pleasant stay overall. However, we regret not meeting some of your expectations and that our beds were not to your comfort. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We will also share your comments regarding the cleanliness issues you experienced with our housekeep... read more
Room had a smell of burned or scorched food as you walk in the door. Hotel advertised free breakfast but was only very minimal. Mostly coffee, packets of instant oatmeal and a few other things. Bathroom fixtures old and decaying.
Business response:
David, thank you for being our guest and sharing your feedback. We are sorry for not meeting your expectations. We regret the inconvenience you had and have shared your comment with our respective teams for a quick review. Additionally, we have taken note of your comment about our breakfast offerings. We hope you will give us another chance to provide you with the stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Southpark - Commodity Circle
How is Extended Stay America - Orlando - Southpark - Commodity Circle rated?
Extended Stay America - Orlando - Southpark - Commodity Circle has a 4.3 star rating with 1,418 reviews.
When is Extended Stay America - Orlando - Southpark - Commodity Circle open?
Extended Stay America - Orlando - Southpark - Commodity Circle is open now. It will close tomorrow at 12:00 a.m.