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Extended Stay America - Orlando Theme Parks - Major Blvd.
- Hotels
- Orlando, FL
About this business
Location details
5620 Major Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not as expected Older property, smells of cigarettes as soon as you walk in, dirty carpets, the kitchen was not functional, only the fridge works. There is NO Breakfast! Beds were good. Very close to universal
Business response:
Dear Monica, We sincerely apologize for the problems you encountered while you were here and also regret this particular instance that adversely impacted your visit. We certainly understand your frustration, appreciate your patience, and know that nothing will change your experience. On a positive note, you were pleased with the comforts of the bed and the location being near Universal. Thank you for being our guest, and we hope you will revisit us in the future so we may regain your trust.Sincerely, Hotel Management
Great front desk staff
The staff are really kind and always ready to help. Is not too much clean, but the customer service compensate everything
Business response:
Dear Marcos, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our staff made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
When first arrived had bugs in bathroom and kitchen faucet leaked when using. Told front desk and they had it taken care of. Was very pleased about that. Breakfast os not much but that is on the description.
Business response:
Dear Tom, Thank you for the feedback regarding your stay in our hotel. We are sorry for the disturbances you reported and assure you we will do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We also regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our gu... read more
Le petit déjeuner est très decevant
The only thing I did not see was the breakfast which is why I picked the hotel. Also it was hair everywhere but overall it was still a great pick and the check in staff was absolutely amazing. I will stay again.
Business response:
Dear LaTara, Thank you for choosing Extended Stay America! We appreciate your positive feedback about our excellent check-in staff and your overall experience. However, we apologize for any oversight regarding breakfast and cleanliness. Your satisfaction is our priority, and we look forward to welcoming you again, ensuring a more seamless stay.Sincerely,Hotel Management
Muy bueno
Business response:
Dear David, We appreciate your positive feedback and are delighted to hear that your experience at Extended Stay America was very good. Our team strives to provide excellent service, and it's rewarding to know that we met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Very quiet and i throughly enjoyed my 2 day stay. Will stay here again.
Property was dirty. The room had stained carpets and curtains. Bathroom was clean but needed a lot of maintenance. People sleeping in staircases.
Business response:
Dear Cecilia, We appreciate you taking the time to write a review about your time with us. It's good you enjoyed your time and had a satisfactory time. However, we regret that the condition of the room was not up to our expectations and will share these remarks with the respective team for further improvement. Please return, and we hope to serve you again! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Major Blvd.
How is Extended Stay America - Orlando Theme Parks - Major Blvd. rated?
Extended Stay America - Orlando Theme Parks - Major Blvd. has a 3.3 star rating with 3,087 reviews.
When is Extended Stay America - Orlando Theme Parks - Major Blvd. open?
Extended Stay America - Orlando Theme Parks - Major Blvd. is open now. It will close tomorrow at 12:00 a.m.