Extended Stay America - Palm Springs - Airport

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Francisco, thank you for sharing your comments online. We are glad to know you liked our welcoming associates, but we are sorry for the cleanliness issues you had and the inconvenience it caused. Please know your feedback has been shared with the entire team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic review of Extended Stay America. We are thrilled to know you had a great stay here and that our friendly associates made your visit an enjoyable one. Your compliments will be shared with the entire team for doing an excellent work, and we cannot wait to host you again soon. Sincerely, Hotel Management 

Business response:

Cristy, thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Thanks for choosing our hotel for your visit. We are sorry that your stay was not up to your expectations. Your feedback has been shared with the appropriate individuals as it will help us to improve our service moving forward. Thanks again, and we hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Shira, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management