This profile has been claimed by the business owner or representative.
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Shira, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice hotel, needs more accommodations I've booked this hotel twice now and for the reason of the kitchen accommodations. There is a sign that says if you need anything let us know. This pertains to kitchen things, dishware, cooking pans, etc. They didn't or don't have these items in stock. Or the stock is very random and low. The front desk brought me plastic spoons, three plates and some tongs. Luckily I brought my own pan because this was a local trip. However, If I was traveling from far this would be impossible. It's t... read more
Business response:
Thank you for being our valued guest and for posting your feedback. We are happy to know you enjoyed your stay with us. However, we are sorry your room did not have the amenities you desired or needed. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. We would love the opportunity to serve you again on your next visit to the area. Sincerely, Hotel Management
Need some work The bathroom fawcet was leaking and the cabinet was dirty
Business response:
Lucy, thank you for writing a review of the Extended Stay America. We are glad to know you liked our wonderful location and enjoyed the beautiful views from your room. Your concerns regarding cleanliness have been discussed with our housekeeping staff to be more diligent going forward. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Almost perfect Everything was amazing except there was a leak in our bathtub faucet. We just ended up closing the door when we slept so the dripping noise wasn’t an issue but if it wasn’t leaking, i would have given this hotel a perfect evaluation. There was some unexpected coffee and breakfast snacks that were meant as takeaway. I liked that a lot.
Business response:
Thank you for staying at Extended Stay America. We are glad you had an overall pleasant time here. Your feedback with regard to the maintenance issue has been shared with our team to check and fix it. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
Maria, thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
We had an issue which was resolved quickly. Nice place to stay.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
The manager went out of his way to ensure we were happy.
Business response:
Mario, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to know we met all your expectations and that you were impressed with the great work done by our associates. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Super nice and beautiful property. Great staff. Only minor complaint is the smell of spicy food in the hallway from some longer term guest but it did not detract from my overall stay. Incredible view of the mountain too.
Business response:
Thank you for choosing Extended Stay America! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one. Sincerely, Hotel Management
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,553 reviews.
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.