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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is not closed....really!!! The room was clean and recently renovated, with a nice bed and laminate on the floor. The lobby and exterior are undergoing renovation so when we arrived after dark, we initially thought it was closed due to bad lighting, lack of signage and lots of yellow safety tape all around the front and side doors. The lobby is very shabby , but the room is fine! Left too early to sample the breakfast. The desk attendant was friendly. Good value for the cost.
Business response:
Colleen, thank you for choosing to stay at our hotel. We are happy to know you liked the cleanliness of your room and found us to be a good value in the area. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
I won't stay here again The cover for the toilet tank was apparently broken by a previous guest and the only solutuion the hotel was to lay a towel over it. The common areas of teh hotel were filthy.
Business response:
Bob, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our housekeeping and maintenance teams to take the corrective actions. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Susy, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
To be fair. Good
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you again at Extended Stay America on your next visit to our area. Sincerely, Hotel Management
For the money, there is value This is a "Value" property so one has to adjust expectations compared to a Marriott Residence Inn or similar property. Once that is done, it's good and a decent value for the money. The staff try very hard to provide an enjoyable stay and meet the requests of the guests. The rooms are clear and serviceable, and the cleaning/maintenance staff do an excellent job of maintaining the property. Location is outstanding-close to downtown, the convention center and the airport.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service and convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear nice comments from our guests. It was a pleasure having you stay with us and we hope you will choose us again! Sincerely, Hotel Management
Disappointed :( Arrived to a room that was not clean and bed had been used prior to me arriving with obvious dirty pillows, remote control on the bed, covers disheveled. Front desk clerk was very nice and apologetic, was able to give me another room to accommodate but it too wasn't very clean. Beds were made, but remote control to tv was sticky and crusty, so was bedside table and inside the drawer. Dust ruffles on beds both had unknown stains / substances and were dirty. If I had not been so exhausted I would have gone to a... read more
Business response:
Thank you for being our guest. We are happy to know your overall experience was pleasant. However, we’re sorry for the inconvenience you had here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Nice place for the price! It was comfortable and very roomy. Great for the price and area. Little freaked out by seeing a couple little cockroaches. Staff was very friendly and accommodating to everything I needed though. If you don't mind a couple little protein nuggets crawling around, this place is a heck of a good deal.
Business response:
Nancy, thank you for choosing to stay at Extended Stay America. It’s a pleasure knowing you loved our reasonable rates and the excellent service we offer. We look forward to welcoming you back soon. Sincerely, Hotel Management
Meh. Though the receptionist was friendly, he was working with a stalled computer and a manager who had apparently changed the computer's password and forgot to share it with the workers. Therefore, it was an hour before I could get to my room and there were others waiting, while the receptionists attempted to reboot the system with little help from his manager (who was not on the premises). The foyer and the elevator had obviously not been cleaned for some time--the floors were dirty and the elevator had a funky smell to i... read more
Business response:
Laura, we're sorry for your less than stellar experience with us. We apologize for the inconvenience you had due to communication gap among the team and for the cleanliness issue you came across. Your concerns have been shared with the team to ensure it is not repeated again. On a positive note, we're happy you liked the view from your room. We value your business and hope you will visit us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,310 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.