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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Tracey, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Positives and Negatives This is a low-end hotel with a minimal kitchen. The kitchen consists of 2 electric burners, a full size frig, sink and microwave. One has to request basic items likes plates, cup, pan, etc. The staff is nice and tries to be helpful but what they can do is limited. Premium internet (+ $30.00) is spotty and goes in and out making it difficult to work during certain times of the day. Cable channels on the TV are limited-no MSNBC but you do get FOX. I had higher expectations base on the initial appear... read more
Business response:
Zake, thank you for being our guest. We are glad to know you liked the convenience of our location and were satisfied with the service provided by our courteous associates. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
It is not closed....really!!! The room was clean and recently renovated, with a nice bed and laminate on the floor. The lobby and exterior are undergoing renovation so when we arrived after dark, we initially thought it was closed due to bad lighting, lack of signage and lots of yellow safety tape all around the front and side doors. The lobby is very shabby , but the room is fine! Left too early to sample the breakfast. The desk attendant was friendly. Good value for the cost.
Business response:
Colleen, thank you for choosing to stay at our hotel. We are happy to know you liked the cleanliness of your room and found us to be a good value in the area. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
I won't stay here again The cover for the toilet tank was apparently broken by a previous guest and the only solutuion the hotel was to lay a towel over it. The common areas of teh hotel were filthy.
Business response:
Bob, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our housekeeping and maintenance teams to take the corrective actions. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Business response:
Susy, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
To be fair. Good
Business response:
Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you again at Extended Stay America on your next visit to our area. Sincerely, Hotel Management
For the money, there is value This is a "Value" property so one has to adjust expectations compared to a Marriott Residence Inn or similar property. Once that is done, it's good and a decent value for the money. The staff try very hard to provide an enjoyable stay and meet the requests of the guests. The rooms are clear and serviceable, and the cleaning/maintenance staff do an excellent job of maintaining the property. Location is outstanding-close to downtown, the convention center and the airport.
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you not only enjoyed our excellent service and convenient location, but you found us to be a great value. We are thrilled to share your feedback with the team as they love to hear nice comments from our guests. It was a pleasure having you stay with us and we hope you will choose us again! Sincerely, Hotel Management
Disappointed :( Arrived to a room that was not clean and bed had been used prior to me arriving with obvious dirty pillows, remote control on the bed, covers disheveled. Front desk clerk was very nice and apologetic, was able to give me another room to accommodate but it too wasn't very clean. Beds were made, but remote control to tv was sticky and crusty, so was bedside table and inside the drawer. Dust ruffles on beds both had unknown stains / substances and were dirty. If I had not been so exhausted I would have gone to a... read more
Business response:
Thank you for being our guest. We are happy to know your overall experience was pleasant. However, we’re sorry for the inconvenience you had here. I have shared your feedback with my entire team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,354 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.