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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Robert, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Natasha, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Good place to stay Nice hotel， friendly staff . The bed is a little bit soft
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with the service delivered by our associates and had a nice time with us. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Visited for the weekend. Great location from downtown. Room only had two pillows and no room service. If you need extra towels or new towels you have to walk to the lobby with the used ones and then you receive clean ones. Toilet seat was broken. Water temperature is not warm at all. It was borderline cold. On the plus side, they do have a small kitchen and a great sized refrigerator.
Business response:
Thank you for sharing your feedback. We are pleased to know you were happy with our location and that you enjoyed your well-appointed room. However, we are sorry for the issues you experienced. We have made a note of your feedback and have shared it with the maintenance team so that we can make our future guests a memorable one. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Well you get what you pay for. The staff was very nice and efficient but the actual room was like a very old live in motel on the side of a highway. Busted furniture, towel rack falling out of the wall and the scariest bit was when the sheet came off of the mattress and we saw what was underneath-ewwww I’m must say that the pool was nice and we completely forgot bout the free breakfast and I liked the location.
Business response:
Alfredo, thank you for evaluating your stay. Although you liked some aspects of our hotel, we are very sorry for the issues you experienced in your room and regret the inconvenience it caused. Rest assured, your feedback has been shared with the housekeeping and team to address these issues immediately. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Convenient location and good price. We checked in around 4pmish on Sat. Oct 6 and the woman who checked us in was excellent. She had superior customer service skills. Shower flow was weak and the shower curtains did not keep water from getting on bathroom floor. There was only one washcloth for two people. There was only one soap and one shampoo even though two people were expected. Bathroom needs updating.
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback has been shared with the maintenance team for review and action. We hope to have an opportunity to make it up to you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,553 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.