Extended Stay America - Pensacola - University Mall

Business response:

Jhonatan, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to read to know you liked our spotless property and that you received excellent service from our staff. Thanks once more, and we look forward to hosting you again when in the area. Sincerely, Hotel Management 

Business response:

Richard, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Richard, many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites, and our amenities. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Becky, thank you for staying with us. We are happy to know you liked our convenient location and that you had an overall pleasant stay. However, we are sorry for the issue you had and regret the inconvenience caused. Your concern has been shared with the concerned team members to improve our facilities and amenities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Donald, thanks for staying with us. We are happy to know you had an overall nice stay. However, we are sorry we missed meeting your expectation in regard to wifi and regret the inconvenience caused. Please note, our front desk is available and would have been happy to assist you if you had informed them while you were still here. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management 

Business response:

Jeremy, thank you for staying with us at Extended Stay America and for your five-star rating. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

David, thanks for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and that you found us to be a good value. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management