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Extended Stay America - Pensacola - University Mall

4.3
  • Hotels
  • Pensacola, FL

About this business

HospitalityHotels

Extended Stay America Hotel Pensacola - University Mall is located at 809 Bloodworth Ln, Pensacola, FL. This business specializes in Hotels & Motels and Other Lodging. 

Location details

809 Bloodworth Ln., Pensacola, FL, 32504, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.31,545 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management 

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Gloria 
6 years ago

Extended stay good for an extended stay! The hotel was convenient and room was spacious with good amenities, but needed a little cleaning. Nothing major, bedding and bathroom were clean, but refrigerator and microwave / kitchenette area could have used a scrubbing. Overall good value and comfortable. I would stay here again. 

Business response:

Gloria, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you liked our convenient location. We have shared your review with our housekeeping team to be more diligent going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management 

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Harold 
6 years ago

Business response:

Harold, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Lisa's profile image
6 years ago

Pensacola Extended Stay - Renovations Required This hotel was not worth $95 per night. After staying in the Palm Springs Extended Stay, which was an incredible experience, the Pensacola Extended Stay was a severe disappointment. It is desperately in need of an update. The ceiling was peeling in our room. The location was scary for two women traveling alone. Also, why don't Extended Stays have ice machines? This does not make sense. Lastly, if a hotel accepts pets they should have an area to walk them. This hotel did not. 

Business response:

Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management 

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Jerome 
7 years ago

6 night stay here Good place to stay- need to get the smokers out away from the front of building. Too many cigarette butts to count and walking through a smoke screen is no fun either 

Business response:

Jerome, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was comfortable. That being said, we apologize for the smell of smoke you experienced during your stay. We work hard to provide a clean environment and we are sorry the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future. Sincerely, Hote... read more

Anonymous's profile image
Anonymous 
7 years ago

Ok for business stay. I would not take my family to this hotel. 

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management 

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Jhonatan 
7 years ago

Nice hotel Very clean hotel, and glod service, I really like it! 

Business response:

Jhonatan, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to read to know you liked our spotless property and that you received excellent service from our staff. Thanks once more, and we look forward to hosting you again when in the area. Sincerely, Hotel Management 

Richard's profile image
Richard 
7 years ago

Business response:

Richard, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Pensacola - University Mall

How is Extended Stay America - Pensacola - University Mall rated?

Extended Stay America - Pensacola - University Mall has a 4.3 star rating with 1,545 reviews. 

When is Extended Stay America - Pensacola - University Mall open?

Extended Stay America - Pensacola - University Mall is open now. It will close tomorrow at 12:00 a.m.