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Extended Stay America - Pensacola - University Mall

4.3
  • Hotels
  • Pensacola, FL

About this business

HospitalityHotels

Extended Stay America Hotel Pensacola - University Mall is located at 809 Bloodworth Ln, Pensacola, FL. This business specializes in Hotels & Motels and Other Lodging. 

Location details

809 Bloodworth Ln., Pensacola, FL, 32504, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.31,486 reviews
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Michellet's profile image
Michellet 
7 years ago

It was ok for the price I paid. There isn't everyday housekeeping. 

Business response:

Michelle, we appreciate you choosing our hotel and for providing your review. It felt good knowing you were satisfied with our service and facilities for the value we offer. We hope you'll give us a chance to host you on your next stay in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management 

D-Wayne's profile image
D-Wayne 
7 years ago

the staff makes you feel as if you were at home. very friendly atmosphere with a great welcome crew. 

Business response:

Thanks for making Extended Stay America a part of your travel plans. We are delighted to know our location was ideal for your needs and that you were impressed with our top-notch service. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Close to school It was fine. Vending machine costs a lot. Could be a little less and carpet in room little cleaner. 

Business response:

We are delighted you enjoyed your stay with us at Extended Stay America, and we hope this will be your home away from home whenever your travels bring you to the area. We thank you for sharing your experience online and hope you will come back to stay with us very soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Comfortable for the price Room is comfortable for the price. Only negative was the pillows didn't smell clean which made me wonder how consistent they were with washing the sheets. 

Business response:

Thanks for choosing to stay at Extended Stay America. We are happy to know you were overall comfortable with your stay and that you liked the good value we offer. That being said, we regret the inconvenience you experienced in your room and have shared your concern with our housekeeping team to be more diligent going forward. We hope this will not deter you from choosing us again the next time you are in this area. Sincerely, Hotel Management 

BH's profile image
7 years ago

Pretty Good... Stay was good. Front desk personnel were very nice, especially on checkout. You don't get your room cleaned or towels replaced unless you ask; perhaps they are on a schedule. My stay was 5 nights (Th - Tu), and I wasn't ever on the schedule. As I was checking out, a mattress co. was delivering new mattresses & boxsprings, so that will make anyone's stay nicer. They looked like pretty good mattresses. It was pretty quiet, with little to no late-night parking lot activity, so it seemed fairly safe. 

Business response:

Thank you for staying at our hotel. We are happy to read you had an overall pleasant stay and that you liked the service and facilities we offer. However, we are sorry for the issue you experienced and regret if any inconvenience caused. It was a pleasure having you as or guest, and we hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

Hey Lowe's profile image
Hey Lowe 
7 years ago

i really like the welcome and hospitality. great experience and i would recommend this place to every one I know or travel to P-Cola. 

Business response:

Thank you for staying with us at Extended Stay America, and for your kind review. We are glad you enjoyed our convenience to all that our city has to offer. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management 

Danyel's profile image
Danyel 
7 years ago

Served its purpose Room small felt cramped and previous guest hair in room... no breakfast 

Business response:

Danyel, thank you for your candid feedback. Although you had an overall nice stay, we are sorry for the problems you experienced. We have followed up with our housekeeping staff to investigate where we missed a step and will take corrective action to ensure such problems are not repeated. In regard to our grab-and-go breakfast, we have shared your comment with our concerned team members to improve our product offering. We regret the inconvenience you had and hope you will consider us again the next time you are in this area.... read more

Frequently asked questions about Extended Stay America - Pensacola - University Mall

How is Extended Stay America - Pensacola - University Mall rated?

Extended Stay America - Pensacola - University Mall has a 4.3 star rating with 1,486 reviews. 

When is Extended Stay America - Pensacola - University Mall open?

Extended Stay America - Pensacola - University Mall is closed now. It will open on Sunday at 12:00 a.m.