Extended Stay America - Pensacola - University Mall

Sam 

on Expedia

6 years ago

First room that we went had a bad smell like the odor of having pets. But the front desk staff changed a room for us to a very clean room. Overall, they have a great facility, adequate room space, nice and clean kitchen and bathroom. 

Doug 

on Expedia

6 years ago

The hotel provided what I needed - a cheap place to stay near the airport the night before my return flight. But it is a no frills place. The room had a big fridge and a kitchenette (for extended stay) but I didn't need that. The room was generally clean but the carpet and chair seat were old and stained and there was a bit of hair in the shower from a previous guest. It is located just off a major road so there are plenty of food options nearby but it was quiet since it was back behind the shops right on the street. 

Anonymous 

on Expedia

6 years ago

Love the staff and front desk people they remember my name 

Anonymous 

on Expedia

6 years ago

the fire alarm sounded at 4:30 AM, when I called the front desk was advised that it was not a test and that the dryer was smoking. they may want to consider cleaning the filters more often.