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Extended Stay America Hotel Pensacola - University Mall is located at 809 Bloodworth Ln, Pensacola, FL. This business specializes in Hotels & Motels and Other Lodging.
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directionsWeekday | Schedule | Status |
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Mon | Closed | |
Tue | Closed | |
Wed | Closed | |
Thu | Closed | |
Fri | Closed | |
Sat | Closed | |
Sun | 12:00 a.m. to Midnight |
Extended Stay improved our experience in Pensacola We were on a family trip and the original place we were staying was dirty, loud and uncomfortable. So glad we were able to find the Extended Stay and that a room was available. The front desk staff was polite, helpful and extremely easy to work with. The room was clean and comfortable. It's a little older facility but has been kept well. Staying here made a big difference in our experience in Pensacola. It was greatly improved.
Business response:
Thank you so much for posting a review of our property. I truly appreciate your comments regarding the cleanliness of our rooms and the comfort of our beds. I would also like to thank you for your kind words regarding the friendliness of our team. The staff and I would like to personally thank you for posting your review. We look forward to welcoming you back in the future!
We especially liked the surprise of a kitchenette, overall, we were pleased. plenty of ideal things for entertaining, and eating, in the close area.
my review Nice and clean room. Staff very nice and helpful very comfortable
Business response:
It is so rewarding to read that you had such a wonderful stay with us. Thank you for your comments. I am proud of our staff for providing you with both a clean room and great customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
medium to low Bedroom comfort was great, appliances old with rust exterior. air conditioner much too loud. medium opinion....would not stay again...
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were less than satisfied with the quality of the appliances and air conditioner in your room. Your comments were reviewed by the staff, and we will inspect and make any necessary repairs to both air conditioners and appliances to make sure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for... read more
overall it was a good stay. Its was a messey beginning but it all worked out and the guys at the front were awesome! I do have to say the beds were way to hard.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know that the check-in process was not as smooth as it could have been and that our beds were not to your satisfaction. We are sorry for these issues, but are happy to read that we provided you with great customer service and a positive stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
A nice stay We enjoyed our one night stay. The room was a deluxe queen and was quiet and clean. Full kitchen. We didn't request any kitchen set up because we were only staying one night. We would definitely stay at this hotel again and recommend it.
Business response:
I want to thank you for taking the time to post a review of your stay. I'm so glad to hear that you were pleased with the cleanliness of our hotel and will stay with us again in the future. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back soon!
Extended Stay America - Pensacola - University Mall has a 4.3 star rating with 1,486 reviews.
Extended Stay America - Pensacola - University Mall is closed now. It will open on Sunday at 12:00 a.m.