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Extended Stay America - Pensacola - University Mall
- Hotels
- Pensacola, FL
About this business
Location details
809 Bloodworth Ln., Pensacola, FL, 32504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Great hotel and friendly staf. The hotel grounds and room were great. I loved the night girl who checked us in at midnight!! She had a great positive attitude. Everything was great about the room except we were put in a room where the previous guest smoked heavily. It wasn't until the next morning at check out that the manager noticed what room we were assigned to and offered to comp our room as it should have been marked as a nonrental. She stated we should let hotels.com know and they would approve the refund. The hotel an... read more
Business response:
Kasey, thank you for reviewing your stay at Extended Stay America - Pensacola - University Mall. We are sorry for the inconvenience you encountered due to the third party web-site. On a positive note, it's good to know you enjoyed your stay and were impressed with the service provided by our staff. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Nice Nice for a short visit
Business response:
It was our pleasure having you as our guest at Extended Stay America- Pensacola - University Mall and thank you for sharing your four-star rating. We are glad you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager
Very Pleased I have to come here pretty often and I have never been disappointed.
Business response:
Thanks so much for taking the time to review your stay at Extended Stay America Pensacola - University Mall. We appreciate your loyalty and are glad to know that we met all of your expectations once again. Thank you for being our guest. We can’t wait to welcome you back. Sincerely, General Manager
Will stay at other Extended Stay Americas!!!
Business response:
Thank you for the feedback about your stay at Extended Stay America Pensacola - University Mall. We are thrilled to read that you enjoyed everything we have to offer. We would love to welcome you back the next time your travels bring you to our area. We are delighted we created a loyal guest. Sincerely, General Manager
Good location. Close to shopping and dining Enjoyable stay. This trip was about me!!!!! I was able to relax and have girl time without interruptionspeaking . Everything and every where I had to go was conviently located to the hotel.
Business response:
We are so happy you were comfortable here and you could enjoy some personal time at our hotel. We are also thrilled to read that our convenience to various shops and restaurants was perfect for your needs. Thank you again for staying at Extended Stay America - Pensacola - University Mall. We hope to welcome you back soon. Safe travels! Sincerely, General Manager
Business response:
Thank you for selecting Extended Stay America - Pensacola - University Mall for your stay and for sharing your kind ratings online. We are glad you enjoyed your stay with us. It was a pleasure to have you as our guest, we hope to see you again soon. Sincerely, General Manager
Great place to get some sleep. Close to I-10 No complaints! The room was comfortable. A better breakfast would be nice
Business response:
Thanks for posting a review so the future travelers can read about your pleasant experience here at Extended Stay America - Pensacola - University Mall. It is so nice to read how much you enjoyed your stay, and we are happy you were impressed with our suites and convenient location. Thank you for being our guest, and we would love to welcome you back soon. Sincerely, General Manager
Business response:
Thank you for staying with us and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Non-Smoking Hotle There was no other non-smoking facility that showed online for the date/time we needed. Just as we arrived a guest came out on the entry drive and lit up a cigarette - that should be banned as well. No one at the front desk to report it to.
Business response:
Rhonda, thank you for choosing Extended Stay America - Pensacola - University Mall for your stay. Although we are happy to know you had an overall pleasant visit, we regret the inconvenience you experienced. We have strict policies where we prohibit smoking, so I appreciate you bringing this to our attention so we can address it appropriately. It was our pleasure hosting you, and we hope you will consider us again in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Pensacola - University Mall
How is Extended Stay America - Pensacola - University Mall rated?
Extended Stay America - Pensacola - University Mall has a 3.3 star rating with 2,825 reviews.
When is Extended Stay America - Pensacola - University Mall open?
Extended Stay America - Pensacola - University Mall is open now. It will close tomorrow at 12:00 a.m.