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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room had an odor. Told staff, there was no other room available
Business response:
Thank you for being our guest. We are disappointed reading about the smoke smell, which made for an unpleasant experience and apologize for the inconvenience caused. Your feedback is discussed with the appropriate team to do a deep cleaning of your room. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
My room had dog hair you could tell one had been in there
Business response:
Thank you for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Location is good. My checkin was great, smooth and without incident. staff friendly to patrons chatty with each other.
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We are also glad you liked our convenient location. Thank you again, and we hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
The toilet barely flushed tissue down. They do not offer room cleaning service, once all of the towels are dirty, then you can turn them in for clean towels.
Business response:
Thank you for sharing your feedback online. Although you had an overall pleasant stay, we apologize for the maintenance issue in your room. Your feedback regarding the toilet has been discussed with the appropriate team for review and action. However, we regret any inconvenience caused due to the policy concerning towels. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Great greeting. Very friendly staff. Hotel was good for the inexpensive price.
Business response:
Thank you for making Extended Stay America a part of your travel plans. It is a delight to know you enjoyed the courteous service delivered by our team and that you liked the great value which we offer our guests. Your review is appreciated, and we look forward to serving you with our best efforts. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,687 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.