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4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location spot on across from the mall, and not far from downtown 5min.
Business response:
Ralph, thank you for staying at Extended Stay America. We are glad to know you had a great stay here and that you also loved our ideal location. We appreciate your business and hope to see you again in the future. Sincerely, Hotel Management
Good place will come again great service great place
Business response:
It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for choosing us! We hope to be your hotel of choice every time you visit our area. Sincerely, Hotel Management
It was just ok bed was not the most comfortable
Business response:
Siobhan, thank you for being our guest. We are glad to know you had a pleasant stay. However, we sorry for the discomfort you experienced from the bedding. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
My wife and I usually come early to the property and leave early. It would be nice if there was some breakfast available before we leave. Usually we're out of there by 4:30.
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Friendly staff at check-in. Pet room request available and near exit on first floor for easy access to parking and outdoors.
Business response:
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service received from our team at check-in. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Amanda, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I liked the location to the Peoria Civic Center and the mall. I did not like the condition of the room because it had holes in the wall where a picture was missing, a missing ironing board, missing directory to the hotel/area, and did not provide a blow dryer.
Business response:
Thanks for the feedback. We are glad to read you had an overall pleasant visit and liked our location, However, we are sorry for the issue you experienced in your room and regret the inconvenience it caused. We value your review as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Rude Receptionist was rude, not people person at all. 1st room was given window was open (this was at 6pm). Asked for room not on 1st floor she said couldn’t since managers place rooms ahead time. Only reason got moved to 2nd floor is was because windows was open in 106.
Business response:
Andrea, thank you for letting us know about your stay. We apologize for the behavior of our associate and appreciate you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. Please be assured that appropriate action has been taken to ensure this is not repeated. We would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, Hotel Management
COLD Very cold weather
Business response:
Jack, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay America - Peoria - North has a 3.4 star rating with 1,687 reviews.
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.