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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kelly, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Bed very uncomfortable. Dipped in the center. Needs replacing. No coffee at grab and go breakfast? Really?? Whole place reeked of old smoke. Not impressed.
Business response:
Laura, we sincerely apologize for falling short of your expectations for a hassle-free and enjoyable stay. Please accept our sincere apologies for the difficulties you encountered while you were here. Your feedback is important to us, so it has been discussed with the concerned teams in an effort to deliver better service and facilities moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Briana, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
It was ok. The staff was ok. The room was ok. It was very quite and I was able to get some rest. The linen was dingy and old looking.
Business response:
Ina, we appreciate you taking the time to leave a feedback. It's great to read about the enjoyable aspects of your visit, but we apologize for the difficulties you experienced. Your review will be discussed with the management team to make the necessary corrections. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Cheap Getaway I was glad that my husband decided to go and not me. He said the area was a bit scary and would not have been a great place to stay for a mom and teenage daughter. The staff was friendly, however not around much and the breakfast left much to be desired. The beds also reminded him of his flat mattress and college dorm.
Business response:
Heather, thank you for your review. We're sorry that the location of our hotel was not ideal for you and for not meeting your expectations with our grab-and-go- breakfast. We will share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have another opportunity to restore your confidence in us. Sincerely, Hotel Management
All was well TV in my room did not work as i was switched to a room across the hall but after i had unpacked so i have to repack and move across the hall.
Business response:
Dean, though we are sorry you had an issue while at our hotel. We are thrilled that our staff resolved it to your satisfaction. We work hard to ensure you have a great stay every time you are here, and we're glad we were able to make your stay better. We appreciate you telling us about your experience, and once again, thank you for acknowledging our incredible staff.Thank you for your business. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,677 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.