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Extended Stay America - Peoria - North
- Hotels
- Peoria, IL
About this business
Location details
4306 N. Brandywine Dr., Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fraternity Reunion College fraternity reunion. I flew into Peoria on a red eye from the west coast. Desk clerk was not accommodating to my request for early room access to sleep. It took escalation to a manager to receive access. Hotel missed an obvious chance to excel at customer service.
Business response:
John, thank you for being our guest at Extended Stay America. We are pleased to know you had a pleasant time with us, but we are sorry for the service issue you encountered. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Convenient, quiet and good value. Breakfast is a bit basic
Business response:
We appreciate you choosing to stay with us. It's nice to know you had an enjoyable stay and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Hotel was clean. Staff was never available at the front desk.
Business response:
Thanks for choosing Extended Stay America. We are delighted to read you had a comfortable stay and liked our well-kept property. We value your feedback as it will help us improve our service moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Highly recommend this hotel. Great staff, clean room, no problems.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Great Value - STAY HERE! #1- was up-to-date and very clean. #2- initial front desk staff I met with was polite, friendly and professional. # 3- bed was super comfy & I also liked the recliner that was offered in the room- very nice homey touch #4- very good location. near shopping, restaurants, and amusement. #5- was able to find for a reasonable price even though it was last minute #6- seemed booked, but I didn't have any issues with noise. pets allowed in but had no concerns at all and was right next to one. #7- totally sm... read more
Business response:
Thanks for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your suggestion for the breakfast offerings will be discussed with our Brand Leaders when updating our selections moving forward. Thank you once again for choosing us, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Peoria - North
How is Extended Stay America - Peoria - North rated?
Extended Stay America - Peoria - North has a 3.4 star rating with 1,677 reviews.
When is Extended Stay America - Peoria - North open?
Extended Stay America - Peoria - North is open now. It will close tomorrow at 12:00 a.m.