This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was conveniently located to the 95. It was priced well. The staff was friendly. The room was clean. The only things that I did not like about the stay were other people staying in the other rooms. They were loud and noisy in the halls and even were banging on the walls.
Business response:
Thank you for choosing Extended Stay America. It is our goal to deliver great value at a fair price. We believe that excellent customer service, our prime location, and a well-kept suite makes us a fantastic choice. However, we regret the inconvenience you had due to the other guests on the property. We wish we had the opportunity to address the problem while you were here. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I was visiting a sick friend, room was spacious, but, my itinerary said, a sofa bed and Queen bed. There was no sofa, or sofa in the room. Other than that. All was well. Ms. Robbin, and the young lady in the am, short pettite, who ran the front desk we're excellent.
Business response:
Michele, thank you for choosing to stay at Extended Stay America while you were here to meet your friend. We are glad you liked our accommodations as well as the service delivered by Robbin. We will sure to share your comments with her. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Scammers I received a call at 3:55 in the morning telling me that this was the front desk manager he knew my name and that they lost all of my information. That I needed to give them my address and cc information again. I never even booked straight from the hotel I book thru your website why works they call me to tell me this? I believe it’s the hotel running a scam I will never stay here again I will never feel comfortable staying here again I’m reporting this to the police and the news this was the worse experience ever I ... read more
Business response:
Iris, thank you for bringing these matters to our attention. We regret the frustration you must have felt and we assure you that we are investigating this matter. Please consider allowing us to welcome you for an exceptional stay in the future. Sincerely, Hotel Management
I got a room that was suppose to have a sofa bed in it and they just put another bed in it. Wasn’t that big of a deal so I didn’t complain but I know it was a double room. Great stay otherwise
Business response:
Thank you so much for the review. It’s a pleasure knowing your visit with us was an enjoyable one. We value your feedback and hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Glad only one night They charge for parking if you don’t pay your car will be towed. The bathroom tub was backed up
Business response:
Ileana, thank you for your review. We apologize for the issues you encountered in your bathroom. Your feedback will be shared with our maintenance team for review and action. We are also sorry for your disappointment with our parking charges. These fees are competitively priced and listed on our website. We apologize if this was not adequately communicated with you, and we will share your comments appropriately. We hope you will consider a second visit. Sincerely, Hotel Management
Chrome hair lot of trash like that in front of people stayed in before but other than that it was a nice day
Business response:
Curtis, thank you for the review. We are glad you had a wonderful time at Extended Stay America. Your concerns regarding the cleanliness issue have been shared with the housekeeping team to ensure a better experience going forward. Thank you once again, and we hope to welcome you back soon for another pleasant stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,059 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.