Extended Stay America - Philadelphia - Airport - Bartram Ave.

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Marquis, we are glad to see overall you had a good stay with us and that you liked our great location. However, we regret the inconvenience you mentioned. One of the things we pride ourselves on is our commitment to our guests and communicating our services and amenities so our guests are well informed at check-in. We are so disappointed our dishware policy was not communicated to you during the check-in process. We have shared your review with our team so we can ensure our communication check points are followed to ensure a... read more

Business response:

Sherry, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Rokeysh, thank you so much for the generous review of the Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for the glorious review of your stay at Extended Stay America. We are delighted to know that you loved your clean, comfortable room and found our staff friendly and professional. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Rodrecus, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We value your observations and look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is nice to read you found your suite to be spacious, with lots of room to relax, and that we met your expectations at a fair price. We are thrilled to share your feedback with the team as they love to hear nice comments from our guests. It was a pleasure having you here, and we hope you will choose us again. Sincerely, Hotel Management