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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The remodeled building was better than previous years. One improvement could be enforcement of handicap parking spaces. Non handicap vehicles in parking space reserved for handicap.
-Upon my arrival they sent me to a room the key wouldn't work. After the staff came to open the door, the room was supposed to be available and wasn't the bed was up. Staff sent me to another room when I first walked into the bathroom it was chips on the floor (I have pictures) it was dusty in the bathroom also and had stains on the sink. Poop splattered in the toilet it was very nasty I had to re clean everything myself. I traveled 6 hours to come stay at the hotel and it was nasty.
Business response:
Dear Aliya, Thank you for taking the time to review your experience with us. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. We are working with our housekeeping managers to prevent this from happening again. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Since... read more
My suiet was nice an clean
Business response:
Dear Brigette, We're truly honored to be your home away from home, and we're glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and devoted staff. Your comfort is a top priority for us, and we're delighted to know you're satisfied with the clean room and amenities. We look forward to sharing your upcoming holidays and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management
I was surprised for the price this place was as run down as it was. It smelled in the lobby area. the elevator floor was always dirty, not swept or mopped. My room, was a good size, but the floor was dirty and you can tell wasn't really cleaned well. The tub was the worse. It had grime and you can just tell not cleaned or worn down. If you're smart you'd bring your own toilet paper... this one was the worse I had, and I worked as deputy in Jails and theirs was better. I don't recommend unless you can't find any place else.
Business response:
Dear Charles, Thank you for taking the time to share your recent experience at our hotel. Your feedback is important to us, and we are genuinely sorry for any inconvenience you encountered during your stay. Our primary objective is to ensure our guests enjoy a comfortable and exceptional stay. We deeply regret that we did not meet these standards during your visit. Please be assured that we have discussed your feedback with our team to prevent such issues from recurring. Your candid feedback is invaluable in our continuous e... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,104 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.