This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Foul odor , outdated rooms , dirty room , broken furniture I’m rooms , no extra linen for pull out couch . The room was very spacious Howe it was very outdated !
Business response:
Dear Tasha, We would like to extend our sincerest apologies for the condition of your suite and any oversights during your visit. There may have been a miscommunication between our housekeeping and the front desk, as our team is responsible for placing a suite in an out-of-order status when it does not meet our standards. We are investigating this matter further to ensure it does not happen again. We hope this isolated incident will not discourage you from returning to us in the future to enjoy a great experience. Thank you ... read more
Simple No Frills No frills, but linens and towels are clean and fresh. Efficient check-in but staff was not seen again for the entire stay. Free Internet is slow, but it gets the job done.
Business response:
Dear Guest, Thank you for staying with us and for your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, it is disappointing that we could not provide you with a more pleasant stay. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management
The hotel was nice room very nice. The staff was very friendly!!
Business response:
Dear Chyanna, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the spotless room and the outstanding hospitality you received from our staff. They will be pleased to know our guests notice and appreciate their efforts. We hope you stay with us again the next time you visit the city. Sincerely,Hotel Management
Front desk agent qas very helpful
It was extremely comfortable!
Great Ok
Business response:
Dear Karen, We are delighted you enjoyed your stay at Extended Stay America. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to Philadelphia.Sincerely,Hotel Management
Just ok don't look for to much!! It hotel was ok, didn't have the amenities advertised. Meaning it said call to get pots and pans and utensils was given only 2 forks and 2 butterknives some tongs one pot and one pan. Plus you have to pay for parking that was an unexpected cost!!! Some guy was drunk and spilled beer in the lobby so it had a beer smell. Also the room it self was ok.
Business response:
Dear Minyana, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. Your concerns will be shared with the appropriate individuals, and follow up to determine how we can enhance our service to our guests. We hope you will give us another opportunity to welcome you back and experience our hotel as you should have on this visit.Sincer... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,059 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.