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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Extended Stay America Hotel Philadelphia - Airport - Tinicum Blvd. is located at 9000 Tinicum Blvd, Philadelphia, PA. This location is in the Eastwick - Southwest Philadelphia neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location was what you'd expect for a two star facility. The cleanliness was ok but the shower had a constant drip and the room look tired and older. The kitchen area had a full size fridge but it was an older white fridge the had scratches and dents. The stove was also older with just two cooking eyes and the counter top was laminate and cracked. There were also no utensils, cookware, plates or glasses in the cabinets with notes to "see the front desk" if needed. There also wasn't even the typical throw away individual w... read more
Business response:
Dear Gary, Thank you for your valuable feedback. We truly appreciate the information you provided and are always interested in hearing from our valued guests. We appreciate your honest perspective and understand that certain aspects of the accommodations did not meet your expectations. Your observations regarding the room’s condition and amenities have been noted carefully. It’s important for us to recognize how these details impact the overall comfort of our guests. We value your feedback as it guides us in refining our off... read more
Great customer service
.
The safe was rude. Room had no remote for tv. Took asking 3 people to get one. Carpet in room was dirty. Looked like a big blood stain on it. Woke up to a bug crawling on me
Business response:
Dear Guest, We sincerely apologize for the rude behavior you experienced from the staff, the delay in providing a TV remote, and the cleanliness issues in your room, including the carpet and the presence of a bug. These are not the standards we uphold, and we are taking immediate steps to address these concerns with our team and housekeeping. We appreciate your input and hope to provide a much better stay on your next visit. Sincerely, Hotel Management
The stay was ok wish the kitchen had more space and a oven
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that your stay was satisfactory. We appreciate your suggestion regarding the kitchen space and the addition of an oven. Our goal is to provide comfortable and convenient accommodations, and your input helps us identify areas for improvement. We will certainly consider your comments as we continue to enhance our guest experience. We hope to welcome you back soon for an even better stay and appreciate your valuable insights. Sincerely, Hotel ... read more
I had a time of my life
Nice staff but in desperate need of repair It’s important to know that the people working here were lovely… And proximity to the airport is very good and the housekeeping department was more than adequate in that as much as it could be the room was quite clean. That being said this place needs an angel. It was absolutely beyond shabby. Torn headboard, no mattress, cover, dented and marked up refrigerator in the room. The whole thing was in desperate need of repair. It definitely seemed like some sort of transient housing pro... read more
Business response:
Dear Guest, We sincerely apologize for the condition of the room during your stay. This is not reflective of the standards we strive to uphold, and we are addressing the issues you mentioned, such as the torn headboard, outdated furniture, and the refrigerator condition, with our maintenance team. Your feedback is crucial in helping us improve, and we are committed to making the necessary repairs. We hope to welcome you back for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 4.2 star rating with 732 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.