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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just okay. The website says there was shuttle from airport, however that does not exist. The room was also very outdated.
Business response:
Dear Paul, Thank you for your feedback regarding your stay. We regret any inconvenience our shuttle service may have caused during your stay. While we have made changes based on guest preferences, we're committed to maintaining the high quality of our services. We'd be honored to have you stay with us again in the future, where you can experience the other improvements we've made based on guest feedback. Your comfort and satisfaction remain our top priorities.Sincerely,Hotel Management
Check in was smooth, staff was accommodating, but as I checked in there were bugs in the room, some were dead lying on the floor.
Business response:
Dear Adrian, Thank you for being our guest. We are delighted to hear that you had such a positive experience with our check-in service. However, we apologize that your room did not meet our usual standards of cleanliness and comfort. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future.Sincerely,Hotel Management
I loved the staff. Very curtious and hospitable. The unfortunate thing is it has a bad smell and there were roaches.
Business response:
Dear Daniel, Thank you for your feedback. We’re delighted to hear that our staff made a positive impression with their courteous and hospitable service. However, we regret that the room did not meet your expectations due to odor and pest concerns. Please know that we take such matters seriously and are working diligently with our housekeeping and maintenance teams to address these issues promptly. We appreciate your input and look forward to welcoming you back for a refreshed experience.Sincerely,Hotel Management
Trash left in stair corridors, bed & vents dusty
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,841 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.