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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Extended Stay America Hotel Philadelphia - Airport - Tinicum Blvd. is located at 9000 Tinicum Blvd, Philadelphia, PA. This location is in the Eastwick - Southwest Philadelphia neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good service person at front desk
Business response:
Dear Donovan, Thank you for your feedback! We’re pleased to hear that you received good service from our front desk staff. Providing excellent service is a top priority for us, and it’s wonderful to know that our team made a positive impact on your stay. We appreciate your kind words and will share your compliments with the front desk team. We look forward to welcoming you back to Extended Stay America and ensuring another great experience. Sincerely,Hotel Management
Muy limpio y organizado
Business response:
Dear Alba, Thank you for your positive feedback! We are delighted you found your stay at Extended Stay America clean and organized. We hope to welcome you back soon for another pleasant experience.Sincerely,Hotel Management
Ac in the hallways must have been broken, they had portable swamp coolers in the hallway with blowers moving the air around, room had issues, broken dresser drawers, cracked paint and drywall in spots, hair dryer was busted and rusted, shower curtain holder / rod was broken where it attaches to the wall, Tied for the worst extended stay I have ever stayed at Also, they charge a fee for parking, not staying there again
N/a
Business response:
Dear Nora,Thank you for sharing your experience. We’re sorry to hear that your stay did not meet your expectations. We aim to provide a high standard of service and accommodations, and we regret that we fell short during your visit. Your feedback is valuable, and we will address the issues you raised with our team to improve. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
The front desk employee was very nice and helpful. Worked with me to able to check in early. But the room was not the cleanest. They don’t have a real lobby with snacks or drinks so that was a little annoying but you can walk to the hotel lobby that is like 100 feet away.
Business response:
Dear Jesus, Thank you for your feedback. We’re pleased to hear that our front desk employee was helpful and accommodating with your early check-in. However, we apologize for the cleanliness issues in your room and for the inconvenience regarding the lobby amenities. Your comments are valuable, and we will address these concerns with our team to enhance our guest experience. We hope to welcome you back.Sincerely,Hotel Management
The staff has been very helpful and pleasant
Business response:
Dear Marie, Thank you for your kind words. We’re delighted to hear that our staff provided you with helpful and pleasant service. Our team is dedicated to ensuring every guest has a positive experience, and your feedback is greatly appreciated. We look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management
Staff was helpful. Place was dirty. Room door had to punch open and slam shut. Non-smoking but it smelled of cigarette smoke. No amenities in room. 1 cup and no ice bucket. Tv remote broken. Held together with tape. AC in room was fantastic. Too many thing to list that need repair. Bfast grab n go was nearly empty. I wasnt given a final receipt when i requested one. Tried calling for email copy and nothing has arrived.
Business response:
Dear Rudolph, Thank you for your feedback. While we are pleased to hear our staff was helpful and you appreciated the AC, we sincerely apologize for the numerous issues you encountered. The cleanliness, room condition, and lack of amenities are unacceptable, and we are addressing these concerns immediately. We also apologize for the inconvenience with the receipt and will ensure it is sent to you promptly. Your experience is important to us, and we hope to provide a much-improved stay in the future.Sincerely,Hotel Management
Check in was good. Room was okay but it had pet hair, tissue and old water bottle underneath the bed. Stove was a little rusted and the tv remote needed to be programmed to the tv to use it. I fixed that myself. The lamp was hard to turn on because the button on it was almost falling off. Surprisingly the linen on the bed & towels were clean
Business response:
Dear Taliha,Thank you for your feedback. We are pleased to hear that your check-in went smoothly and that the linens and towels were clean. However, we sincerely apologize for the issues you encountered with the pet hair, debris under the bed, and the condition of the stove and lamp. We appreciate your effort in addressing the TV remote issue and regret the inconvenience caused. Your comments are important to us, and we will address these concerns with our team to improve our room conditions. We hope to have the opportunity ... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 4.2 star rating with 658 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.