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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk lady was above and beyond helpful
Business response:
Dear Rheta, thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Staying at this Hotel makes it easier, for my business runs and family visiting when we come to town . With staff being friendly and helpful during check-in is also pleasant due to with me living out of town and Lancaster PA, this makes my stay a at extended stay even more delightful.
Business response:
Dear Gloria, thank you for the excellent review of Extended Stay America. We are pleased everything went great for you during your visit and that our location made it even better. It is lovely to know that your interactions with our staff have been exceptional, and your words of appreciation will be shared with them. Looking forward to your next stay.Sincerely,Hotel Management
Disappointed The property is dingy looking. The refridgerator in the room was very loud all night long and even woke me up. The area seems a bit sketchy.
Business response:
Dear Georgia, thank you for staying with us. We are sorry for not meeting your expectations. Your feedback is valuable to us and is shared with the appropriate individuals to improve the same. We appreciate your observations and concerns, and we have taken note of both. Please consider giving us a second chance to provide the hospitality you should always expect from us.Sincerely,Hotel Management
I believe there are bed bugs. When I got home last night I discovered several areas on arms and legs with “bug bite bumps”. Since I was not out in grass areas can only presume it was bed bugs. Needless to say I will not be staying at Extended stay again
Business response:
Dear Thomas, thank you for being a guest. We were sorry to read about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control, but the room you occupied will be professionally inspected and treated as a precaution. Thank you again for bringing this to our attention. It was our pleasure accommodating you, and we hope to have the opportunity to resolve your concern to your satisfaction.Sincerely,Hotel Management
Room werent cleaned..found used wash oth hanging in showere are...trash can under counter full of trash...peopleottering in larkingot..smoking alarm beeping cause of low battery...
The condition and service are not good☹️
Business response:
Dear L, thank you for reviewing our hotel. We are sorry we missed meeting some of your expectations and the difficulties you encountered. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned individuals to ensure we are consistent with our service delivery. We value your business and hope to welcome you back soon.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,983 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.