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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Trip June 3-5 No forks, knives or plates available . Could hear washing machine running at 4:30 on the morning. I was in room 114.
Business response:
Dear Jeffrey, thank you for choosing Extended Stay America. We strive to provide our guests with outstanding hospitality. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We are sorry if this was not communicated to you. We hope to welcome you back to our hotel soon. Sincerely, Hotel Management
It was ok
Business response:
Dear Rachelle, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest. Sincerely, Hotel Management
Needs updating and repairs.
Very nice, helpful,and patient staff. Rooms are clean, didn't have any troubles during my stay. Would recommend.
No coffee in room and way too much cigarette smoke.
Business response:
Dear John, thank you for the review and for sharing your experience. We were glad to read that; overall, you had a wonderful stay. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel. Sincerely, Hotel Management
Just go across the street to the Embassy Suites We missed our connecting flight and couldn't get another flight until the next day so we forced to get a hotel room. The hotel was close to the airport so I booked it. The hotel reeked of weed and tobacco and looked old and dated. The vending machine was broken, so the front desk clerk sent me to the Embassy suites across the street to get drinks. The advertised free breakfast was only one ouch of instant oatmeal for 3 of us, so again we went to the Embassy Suites for breakfast... read more
Business response:
Dear ELIZABETH, thank you for your recent stay at our hotel. We appreciate your taking the time to post a review, as we value our guest's comments and opinions. We were sorry to read you had several issues during your stay and are grateful for your patience. We would like an opportunity to show you the hospitality for which we are known, and we hope you will return the next time your travels bring you this way. Sincerely, Hotel Management
The amenities said the hotel included breakfast a few muffins which were always gone when we got there and oat meal you had to prepare from the instant packets. The only good thing was the coffees! Oh, and the elevator’s stunk like sweat all the time. Cigarette smell every where.
Business response:
Dear EZEQUIEL, we regret any disappointment you had with our grab-and-go breakfast and that it did not meet your expectations. Also, we are sorry that your stay was less than perfect. We appreciate you bringing this to our attention, as it will help us to improve our services. We hope you will give us another opportunity the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,983 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.