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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's the cheapest option in the area for a reason. No real problems but nothing great either. Room had strong smell of cigarette smoke, but everything was working. A great budget option.
Business response:
Dear Chris, thank you for taking the time to review your experience with us. We apologize for not meeting your expectation and for any inconvenience you may have faced. We have strict policies that prohibit smoking in some areas, so I appreciate you bringing this to our attention so we can address it appropriately. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Very rough around the edges. Curtain ripped and would not cover the window with parking lot lights beaming in. Kitchen pretty beat up.
Business response:
Dear Mark, thank you for being our guest and taking the time to share your experience. We are glad you had a pleasant stay; however, we apologize for it not being a perfect one. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback; we hope to see you soon.Sincerely,Hotel Management
I needed a room right away and found this on a Saturday night and had to snatch it up right away and check in before the cut off time. The girl was nice at check in. But when I got to the room, I forgot that at Extended Stay you needed to bring your own garbage bags smh. There wasn’t even any trash containers tho? But I did find some trash in the room near the carpet area so after seeing that I just stared at the carpet and wondered when the last time they vacuumed? Everything else was clean tho.
Get what you pay for Easy to check in and out. Secure parking. Old scratch furniture, smelly dirty carpet , noisy refrigerator, no toilet paper in bathroom. Breakfast is on the go style, bars, coffee and package muffins. Place was quiet. Bit run down for my taste.
Business response:
Dear Frank, thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay yo... read more
I was disappointed because the first room they put me in had its smoke alarm beeping every 15 to 20 seconds. They did not have any more rooms with a queen bed and would charge to upgrade to a king even thought the first room was flawed. I ended up getting a double bed for the same cost as the queen. That room was fine.
Business response:
Dear Bruce, thank you for your review of our hotel. We are pleased to know your overall stay was satisfactory. We also appreciate knowing where we have room for improvement. Please accept our apologies for the inconvenience caused. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience. Sincerely, Hotel Management
I haven’t received my deposit back. The place looked and smelled old.
Business response:
Dear Makayla, we are sorry we did not meet your expectations, and we apologize for any inconvenience you may have experienced while here with us. Also, the deposit is refunded within 14 days post departure. Please get in touch with us at the hotel if you don't get it within this time. We hope you will give us another opportunity, as we would like you to experience our hotel as you should have on this visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,983 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.