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Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed here 2 nights. My room was clean. That's the only compliment I have. It was very dated. I didn't have a phone in my room to call the front desk. When you hit the information tab on the television to tell you about the hotel and things in the area, the screen was blank. The outlets didn't have built in charging ports, so I had to buy a plug to go into the outlet. Water pooled around my feet when I showered each day. Housekeeping did not come make the bed or empty the trash neither day, yet they had a tipping envelope... read more
Business response:
Dear Veronica, Thank you for taking the time to share your experience. We are glad to hear that your room met cleanliness expectations, but we sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable as we work to enhance our facilities and services, especially during our ongoing renovation. We hope you will consider revisiting us in the future, as we would welcome the opportunity to provide a more comfortable and seamless experience that reflects the improvements we’re making.... read more
Good
Business response:
Dear Sharon, We are happy to hear you had a good experience during your visit! Your feedback means a lot to us, and we are delighted you chose Extended Stay America for your trip. Our team is always working to make each stay even more comfortable, and we’d love the chance to host you again soon for an even better visit. Sincerely, Hotel Management
Very good
Cleamhnas roimh Great staff
Business response:
Dear Mary, We are delighted to hear that you enjoyed your time with our wonderful team! At Extended Stay America, we take great pride in creating a welcoming atmosphere and making every visit pleasant. Your kind words mean a lot to us, and we truly appreciate you sharing your experience. We look forward to the pleasure of hosting you again soon for another enjoyable stay. Sincerely, Hotel Management
Great
Property is a little dated but, for the price, is a good value.
Business response:
Dear Sherry, It is wonderful to hear that you felt your stay was a good value — we genuinely appreciate your kind words. While some parts of the property may show their age, we are continually making improvements to enhance comfort and quality for our guests. Thank you for choosing Extended Stay America, and we’d be delighted to welcome you back soon for an even better experience. Sincerely, Hotel Management
It says continental breakfast- coffee was diluted and there were only mini muffins and cereal bars I’m very disappointed!!!
Business response:
Dear Catherine, Thank you for taking the time to share your feedback with us. We regret that the breakfast options did not reflect the variety you anticipated and understand your disappointment. Your comments have been shared with our team to evaluate opportunities for improvement in both selection and quality. We’re glad the rest of your visit went smoothly, and we hope to have the opportunity to provide a more enjoyable and well-rounded experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 3.3 star rating with 2,741 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.