This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Bensalem
- Hotels
- Bensalem, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3216 Tillman Dr., Bensalem, PA, 19020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing fancy but clean and I had a whole kitchen and full-sized fridge. Friendly staff.
Business response:
Dear Guest, Thank you for your feedback! We’re happy to hear that you enjoyed the cleanliness of our property and the convenience of having a full kitchen and fridge during your stay. Our staff is dedicated to providing friendly service, and it’s great to know they made a positive impact. We appreciate your comments and look forward to welcoming you back to Extended Stay America for another stay where you can enjoy our amenities and hospitality once again!Sincerely,Hotel Management
Needs work
Business response:
Dear Guest, We apologize that your stay did not meet your expectations. We are always striving to improve our services and facilities, and your comments will be shared with our team to address the areas needing attention. We appreciate your input as it helps us make necessary improvements. We hope to welcome you back soon and provide you with a more satisfying experience during your next visit. Sincerely,Hotel Management
I booked here due to being close to the casino, racetrack and some business we had in the area. This property needs some updating which includes chipped tiles in the lobby.The price was right to stay but there were a couple of things that this property lacked. The walls are very thin. Queens size bed looked small due to us having a queen size bed home. Only 3 small thin pillows.. come on. There is a table to sit down to eat but no chairs. Refrigerator is to close to the front door. The bathroom is small and only will fit one... read more
Business response:
Dear Guest, We apologize for the issues you encountered during your stay, and we appreciate you bringing them to our attention. We are currently reviewing our property’s condition, including the lobby, room furnishings, and bathroom layout, for necessary updates. Your comments about the pillows, furniture, and TV setup will be shared with our team to make improvements. Regarding the key charge, we will ensure better communication in the future. We look forward to welcoming you back!Sincerely,Hotel Management
Even though it was a bit older, I liked the hard wood floors and the cleanliness!
Business response:
Dear Guest, Thank you for sharing your thoughts and for staying with us. We truly appreciate your honest feedback. While the property is a bit older, we continuously strive to maintain its cleanliness, functionality, and comfort to ensure a positive experience for all our guests. Our team works hard to provide a welcoming atmosphere, and it’s always helpful to hear where we can continue to improve.We look forward to welcoming you back soon. Sincerely,Hotel Management
I like the property is closed to where I want to be, but didn’t like the beds are too noisy
Business response:
Dear Guest, Thank you for your feedback. We're happy to hear that our property’s location was convenient for your needs! We apologize for the issue you experienced with the beds. Your comfort is important to us, and we will review this matter to ensure improvements are made. We truly appreciate your input and are committed to enhancing your experience. We hope to welcome you back soon for an even better stay. Sincerely,Hotel Management
The bed was awful it needs a new mattress in room 202
The staff was very friendly.. I think there should be more then one garbage can in each room, there was only the bathroom garbage can. Also the tv should be mounted on the wall. You cant really see it. (maybe a little bigger tv)? other wise my stay was nice
Business response:
Dear Guest, Thank you for your feedback. We’re glad to hear you had a pleasant stay and appreciate your kind words about our staff. We also value your suggestions regarding additional garbage cans and the TV setup. Your input will be taken into consideration as we continually work to improve the guest experience. We hope to have the opportunity to welcome you back soon and provide an even better stay at Extended Stay America. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Bensalem
How is Extended Stay America - Philadelphia - Bensalem rated?
Extended Stay America - Philadelphia - Bensalem has a 4.3 star rating with 1,610 reviews.
When is Extended Stay America - Philadelphia - Bensalem open?
Extended Stay America - Philadelphia - Bensalem is open now. It will close tomorrow at 12:00 a.m.