This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Exton
- Hotels
- Exton, PA
About this business
Location details
877 N. Pottstown Pike, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you
We was very pleased to stay no complaint.
Business response:
Dear Guest, Thank you for giving our hotel and staff such a great review. We are pleased you were impressed with our service, accommodations, and amenities. We thank you for your business and look forward to welcoming you back to Extended Stay America soon.Sincerely,Hotel Management
Business response:
Thank you
No Time to Spear We did a one night stay to attend a wedding. We arrived at the hotel at 2pm and couldn't check in until 3 so we went to eat, came back at 3pm and no one was at the desk, there was about 5 other guest to check in and we had to attend the wedding at 4pm.
Checking in late wasn't much of a problem. the clerk was kind of abrupt, didn't seem to want to check me in. The clerk in the morning was the total opposite, very helpful and pleasant. I know I paid for the amenities in the room, which I didn't use...didn't even use the dishes, pots or pans which was posted in a note that I would have to call for these items if I wanted them. I truly think there should be a discount for not even calling or needing to use them for one night. That's a bit much.
Business response:
Dear Connie, Thank you for being a valued guest and posting your comments. We are happy to hear you enjoyed your time with us. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable suite to make you feel at home. We don't charge for the kitchenette items, but it's complimentary with the room you paid for. So, we are sorry to hear you didn't get the advantage of using the kitchenette items and ... read more
Great staff Chris and Kia are both amazing. Welcoming and friendly.
Business response:
Dear Alan, It is lovely to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments are shared with Chris and Kia, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Exton
How is Extended Stay America - Philadelphia - Exton rated?
Extended Stay America - Philadelphia - Exton has a 3 star rating with 1,257 reviews.
When is Extended Stay America - Philadelphia - Exton open?
Extended Stay America - Philadelphia - Exton is open now. It will close tomorrow at 12:00 a.m.