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Extended Stay America - Philadelphia - Exton
- Hotels
- Exton, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
877 N. Pottstown Pike, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's quiet and very clean. I also love having my own refrigerator and stove!
Business response:
Dear Demian, Thank you for your positive feedback at Extended Stay America. We are delighted to hear that you enjoyed the quiet and cleanliness of our property and the convenience of having your own refrigerator and stove. Your satisfaction is our priority, and we are pleased to know that these amenities contributed to a pleasant stay. We look forward to welcoming you back in the future and providing you with another comfortable experience.Sincerely,Hotel Management
Watch out for Accessible Units Upon checking in I was told that the last room (which I had reserved a week earlier) may have been the last one without a television. This was obviously not going to work. The hotel associate wound up putting me in an accessible unit which was OK. Did not like the shower arrangement. The floor was continuous without a curb (handicap requirement) with a slight dip to a floor drain. However, this did not stop the water from getting all over the floor and out the door into the main room. Also, the... read more
All in all it was convenient and a good place to stay
Business response:
Dear Emily, On behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
The front desk staff is very rude
A NCIE PROPERTY WITH GREAT STAFF
Business response:
Dear Om Prakash, Thank you for selecting Extended Stay America in the city. Reading about your experience during your stay with us brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. We appreciate your remarks about the staff serving as an encouragement for the entire team. Please revisit us for another exciting stay.Sincerely,Hotel Management
Ok for pet friendly The elevator was not working. It had snowed earlier in the week and the parking lot and entrances were not properly cleared. It snowed again while we were there and it was still not cleared properly. We had our dog so we had to go in and out frequently so this was an issue.
Business response:
Dear Shannon, Thank you for staying with us and sharing your feedback. We are disappointed that we did not meet your expectations and about the issues you encountered. Your experience is not reflective of our usual standards, and we deeply regret the disturbance and problems you had with the elevator. We will take the proper action as we are committed to providing guests a beautiful experience. We hope you will allow us to provide you with the flawless stay you deserve on a future visit.Sincerely, Hotel Management
It is a wonderful property, spacious, well organized, enough space for parking cars at any time, well connected to main roads, and convenient for someone prefering to stay and meet people in and around Exton, Malvern, Chester Springs etc. MEGAN is a nice individual, a great staff, very helpful and jovial
The place was rather rundown. The hair dryer in my room started smoking as soon as I turned it on. No one at front desk so I had to fly out with wet hair.
Business response:
Dear Jessica, Thank you for taking the time to write a review of our hotel. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Exton
How is Extended Stay America - Philadelphia - Exton rated?
Extended Stay America - Philadelphia - Exton has a 4.2 star rating with 685 reviews.
When is Extended Stay America - Philadelphia - Exton open?
Extended Stay America - Philadelphia - Exton is open now. It will close tomorrow at 12:00 a.m.