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Extended Stay America - Philadelphia - Exton
- Hotels
- Exton, PA
About this business
Location details
877 N. Pottstown Pike, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Desk
Hotel is good
Business response:
Dear Ivan, thank you for choosing Extended Stay America and posting your review. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Got it but late! My reservation was not “in the system” at the hotel. The virtual assistant was not helpful and after scouring the internet I finally found a number to customer service all this time wasted made me terribly late for a wedding later that evening. Ultimately they got it straight but not after losing unrecoverable time!
Business response:
Dear Brandon, we regret that we couldn't give you a better impression from the moment you checked in, and we apologize for any frustration this undoubtedly caused. Unfortunately, technical issues arise from time to time, and we are sorry for not being able to resolve this immediately. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management
Nice place The lady at check in was friendly and helpful. The room was neat and comfortable
Just OK. We were disappointed that the lights next to the beds did not work and the refrigerator wasn't cold. However, the beds were comfy enough. My son said he slept well. We only stayed 1 night, so overall our experience was just ok.
Business response:
Dear Jovielyn, thank you for being our guest. We are glad that you and your son had a pleasant stay and that the comfort of your bed gave you a good night’s sleep. However, we apologize for the issues you encountered in your suite with the lights and the refrigerator. Our maintenance team is already working to solve the same, so thank you for bringing this to our attention. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcomi... read more
Frequently asked questions about Extended Stay America - Philadelphia - Exton
How is Extended Stay America - Philadelphia - Exton rated?
Extended Stay America - Philadelphia - Exton has a 3 star rating with 1,257 reviews.
When is Extended Stay America - Philadelphia - Exton open?
Extended Stay America - Philadelphia - Exton is open now. It will close tomorrow at 12:00 a.m.