Extended Stay America - Philadelphia - Exton

Angela 

on Expedia

2 years ago

Upon arrival, their computer was down; payments wouldn't be accepted (even if you already had a room booked in advanced) they couldn't accept cash either you have to pay through third-party, there was trash scattered in the hallway, the room smelled bad, I took a shower and the bathtub smelled like cigarettes even though it was a non-smoking room, the bathroom door was sticking on the floor real bad that it was difficult to close and open the door, and housekeeping never showed up during my stay. 

Hans 

on Expedia

2 years ago

This property is nasty. It needs a deep clean and renovation. The cabinets were broken and the “kitchen table” was wobbly and ready to collapse. Mold was in several spots 

Rochelle 

on Expedia

3 years ago

Room smelled horrible.I end up leaving 

Bryce 

on Expedia

3 years ago

I cancelled the reservation and was still charged. 

Abigail 

on Expedia

3 years ago

The room was never cleaned from the previous people staying there. There was cat litter all over the carpet. There was animal hair all over the bed, table, and throughout the bathroom, not to mention the dirty footprints across the floor and the disgusting smell. 

Anonymous 

on Expedia

3 years ago

Don’t stay here! Stay away! Dirty, seedy and bed bugs! 

Anonymous 

on Expedia

3 years ago

Would be Nice if . . . Just a quick stay. Felt ignored when I went to check in. No big deal, but . . . . We had a kitchenette with a fridge. I put things from a cooler to cool only to realize the fridge was on, but not cooling. Also, a generator of some kind turned on for about 20 seconds every 6 minutes. Not something to get to sleep by. Over all, not a great experience.