Extended Stay America - Philadelphia - Exton

dina 

on Expedia

a year ago

The room smelled like fried grease and there was a lack of front desk presence. I could t get out of the hotel in the morning to walk my dog because the front door was locked 

Mary 

on Expedia

a year ago

Outdated and smells like smoke The first thing we noticed when walking in was the lobby smelled like an ashtray, which was ironic since they made me sign a waiver saying i wouldn't smoke in the room. Fortunately the room did not reek. But the furniture looked like 70s thrift shop, the TV was miniscule. The room at least appeared clean. The free breakfast was a bunch of nutragrain bars and some packaged muffins, both of which were almost gone when we left the room at 9am. Disappointed for $200 a night. 

Anonymous 

on Expedia

a year ago

Filthy The room was absolutely filthy. I cleaned the floor as it was sticky. I cleaned the bathroom, hair in the tub and hair on the counters.had to leave after finding old food and and filth under the beds Management was made aware several times. I requested a refund. 

James 

on Expedia

a year ago

First receptionist was rude and not very engaging. 

jason 

on Expedia

a year ago

i booked through Travelocity and was not made aware that an additional 100 dollar deposit was required upon check in and only refunded after "inspection if the room." also the "breakfast" was a container of granola bars and 6 muffins.