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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tahveon Abney was a excellent front desk host!
Discuss It was ok, nothing spectacular.move from my apartment trying to find permanent place. Service was fine, Room had a leak under bathroom pipes. The bed is DISCUSSING II REALLY WOULD LIKE MY MONEY BACK. THE MATTRESS AND COVER IS BLOOD. .I HAVE BEEN SPENDING MY MONEY FOR OFFER 15 DAYS, AND ALSO FOUND OUT THE ROOM IS CHEAPER THAN WHAT I AM CHARGED
Business response:
Dear Brenda, Thank you for sharing your excellent rating and valuable feedback about your recent stay with us. Your feedback presents insights into areas necessitating enhancement in our guest services, and we appreciate your efforts in bringing these to our attention. We apologize for any inconvenience and assure you that we will diligently address the highlighted issues. Furthermore, we recognize the significance of pricing and strive to deliver an exceptional experience that aligns with our guests' expectations. We aim to... read more
Location was key to our stay.
Business response:
Dear Richard, Thank you for choosing Philadelphia-Horsham and taking the time to post a review. We are delighted to hear that the location of Extended Stay America was instrumental in making your stay enjoyable. Providing convenient accommodations is a priority for us. Thank you for choosing us, and we look forward to hosting you again soon!Sincerely,Hotel management
I was a little taken aback when a guest was leaving the establishment swearing while walking out the front door. There was a hair on the back of the toilet. I was offended that I had to ask at the front desk for any kitchen supplies I needed
Business response:
Dear Amanda, Thank you for staying with us and posting a review. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in your outlined areas. Your concerns will be shared with the appropriate individuals, and we will follow up to determine where we went wrong and how we can improve our guest's experience. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawles... read more
Very very good I would do it again
We stayed one night .The staywas convenient to what we needed to do while in the area.
Business response:
Dear Tobie, Thank you for your wonderful review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the area.Sincerely,Hotel Management
ESA Horsham One burner in the kitchenette didn’t work and our tub didn’t drain. There was garbage on the ground in the parking lot. The bed was comfortable and the air/heat worked well. We brought our elderly dog and were told upon check-in that dogs sre not allowed in the elevators. This was a problem because he cannot go up stairs anymore. I wish this would have been on their website, but after discussion with the general manager, who was very nice, he allowed us to bring the dog on the elevator as long as there was no one... read more
Business response:
Dear Guest, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for the difficulties you had during your stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We apologize for not providing the outstanding service you should always expect from us; your comments will help us to ensure a better experience for every guest in the future. We hope to welcome you a... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,362 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.