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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
was fairley nice employees all friendly BUT COULD NOT GET MY ROOM CLEANED EVEN AFTER I ASKED
Business response:
Dear Joe, Thank you for being our guest at Extended Stay America. While we're pleased to know that you loved our friendly associates, we apologize for the inconvenience you experienced regarding cleaning your suite. We understand that a clean and tidy room is essential for a comfortable stay, and we will address this issue with our housekeeping team to ensure that such lapses do not occur in the future. It was a pleasure hosting your visit, and we look forward to seeing you again.Sincerely,Hotel Management
clean
Here for a funeral. Staff was pleasant. Strict on check in and check out. Grab and go breakfast. Showers ehh- water pressure not great.
Business response:
Dear Jessica, We are sorry for the reason that brought you to us. All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments on the highlights of your stay. However, we are sorry for the maintenance issue that you mentioned. The remarks are shared with the concerned individual for improvement. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
I think the rooms need to be upgraded, other extended stay’s have full breakfast. I missed that
The young lady at the desk at check 8n was wonderful. When we got in the room, there was trash between the refrigerator and counter. The pull out bed looked like the sheets were slept on and the couch part is disgusting. Had to go get a sheet. Showed was dirty. Just unsatisfactory. Will not stay here again.
Business response:
Dear John, Thank you for reviewing your recent experience at our hotel. We apologize for the inconvenience and assure you that we will act to avoid such concerns. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again. Please feel free to reach out to us for any assistance.Sincer... read more
I liked the fact that it is just opposite a public park with sufficient facilities for a good workout. The stuff are friendly and responsive. The linen and towels were clean. The place is quiet and seems safe. On the flip side, the inside of the rooms is so aged! Could use refurbishment. Since house keeping is after 14 days, equipment for tenants to clean for themselves could be provided. Served my purpose and I will come back again.
Business response:
Dear Aida, Thank you for being a guest at our hotel. We are delighted to read you enjoyed our comfortable room and amenities and that our devoted associates took excellent care of you. We are also glad you found us to be a safe environment and that our location was perfect for your visit. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until thos... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.