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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cleanliness of the rooms is questionable It was evident that these rooms don't receive a detailed level cleaning as dust bunnies and debris were visible on the floor.
Business response:
Dear Etienne, Thank you for your feedback. We apologize for the cleanliness issues you encountered in your room. This is not reflective of our standards, and we will address the concerns about dust and debris with our housekeeping team to ensure a more thorough cleaning. Your comfort is important to us, and we appreciate your input to help us improve. We hope to better serve you in the future.Sincerely,Hotel Management
The staff and especially the manager went above and beyond to make sure that we had an amazing stay and all of our needs were met.
Business response:
Dear Jessica, Thank you for your kind words. We’re thrilled to hear that our staff and manager exceeded your expectations and contributed to an amazing stay. Providing excellent service is our top priority, and it’s rewarding to know that we met your needs. Your feedback motivates us to continue delivering the best experience possible. We look forward to welcoming you back at Extended Stay America.Sincerely,Hotel Management
Staff was great but the baseboards were a little dirty and dusty. Bathroom sink drained a little slow but other than that it was good.
Good value I needed quiet. Originally, they put me facing the main road, and I said, NO! I can't hear the cars and trucks all night. They gave me a room facing the back. I went, did my show, came home, passed out. Fridge worked fine. I only wish thye had a black out curtain under the curtain, as at 6am, no matter what I did, the light poured in.
Business response:
Dear Karma, Thank you for your positive feedback about your stay with us. We are delighted we could provide a quiet room, and the fridge meets your needs. We appreciate your suggestion regarding blackout curtains and will consider this for future improvements. We look forward to welcoming you back to Extended Stay America for another restful visit.Sincerely,Hotel Management
Very pleasant stay. Kitchenette a definite plus.
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,400 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.