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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine for a cheap overnight. Photos don’t tell the whole story. Bed was uncomfortable and the morning food was not good.
Business response:
Dear Brian,Thank you for sharing your feedback. We apologize that your stay did not fully meet your expectations, especially regarding the bed's comfort and the morning food offerings. We understand the importance of providing a restful experience and regret that we fell short. Your comments will be shared with our team to explore improvements in these areas. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Basic extended stay property, very good price
Management was very professional. Will stay again!❤️
Me time overnighter Needed to be cleaned a tad better. Stray hairs from previous guests found in odd places and trash under the bed.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad your stay at Extended Stay America was positive overall. We apologize for the cleanliness issues you encountered, as this doesn't reflect our usual standards. Your feedback has been shared with our housekeeping team to prevent this from happening again. We hope to welcome you back for an even better experience next time.Sincerely,Hotel Management
You get what you pay for This is a hard one because the staff is so friendly, and they allow you to bring your dog. The bathroom was clean but the kitchen was so dirty, the floors clearly haven’t been cleaned in a long time. Just because you bring your dog you shouldn’t get a dirty room.
Business response:
Dear Lynne, Thank you for your feedback and for highlighting the friendliness of our staff and the pet-friendly policy. We apologize for the cleanliness issues you encountered, particularly in the kitchen and floors. This does not reflect the standard we aim to provide. Your comments are being shared with our housekeeping team to ensure improvements. We hope you will consider staying with us again for a better experience.Sincerely,Hotel Management
Great experience!
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 3.1 star rating with 2,451 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.