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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location but room not clean There was evidence that the bathroom and kitchen area weren't fully cleaned.
Business response:
Dear Etienne, Thank you for your feedback about your stay at Extended Stay America. We apologize for the oversight in cleanliness you experienced. Maintaining a clean and comfortable environment is a top priority for us. Your feedback is valuable, and we will address the issue promptly with our housekeeping team to ensure thorough cleaning procedures are followed. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much-improved experience on your next visit. Sincerely,Hote... read more
Tahveon Abney was a excellent front desk host!
Discuss It was ok, nothing spectacular.move from my apartment trying to find permanent place. Service was fine, Room had a leak under bathroom pipes. The bed is DISCUSSING II REALLY WOULD LIKE MY MONEY BACK. THE MATTRESS AND COVER IS BLOOD. .I HAVE BEEN SPENDING MY MONEY FOR OFFER 15 DAYS, AND ALSO FOUND OUT THE ROOM IS CHEAPER THAN WHAT I AM CHARGED
Business response:
Dear Brenda, Thank you for sharing your excellent rating and valuable feedback about your recent stay with us. Your feedback presents insights into areas necessitating enhancement in our guest services, and we appreciate your efforts in bringing these to our attention. We apologize for any inconvenience and assure you that we will diligently address the highlighted issues. Furthermore, we recognize the significance of pricing and strive to deliver an exceptional experience that aligns with our guests' expectations. We aim to... read more
Location was key to our stay.
Business response:
Dear Richard, Thank you for choosing Philadelphia-Horsham and taking the time to post a review. We are delighted to hear that the location of Extended Stay America was instrumental in making your stay enjoyable. Providing convenient accommodations is a priority for us. Thank you for choosing us, and we look forward to hosting you again soon!Sincerely,Hotel management
I was a little taken aback when a guest was leaving the establishment swearing while walking out the front door. There was a hair on the back of the toilet. I was offended that I had to ask at the front desk for any kitchen supplies I needed
Business response:
Dear Amanda, Thank you for staying with us and posting a review. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in your outlined areas. Your concerns will be shared with the appropriate individuals, and we will follow up to determine where we went wrong and how we can improve our guest's experience. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawles... read more
Very very good I would do it again
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.