Extended Stay America - Philadelphia - Horsham - Dresher Rd.

Business response:

Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you liked the service you received from our staff and that our location was convenient for your needs. We appreciate your business and hope to see you again on your next visit to Horsham. Sincerely, Hotel Management 

Business response:

It was our pleasure accommodating you at Extended Stay America. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. Thanks again and we hope you will visit with us again the next time you visit the area. Sincerely, Hotel Management 

Business response:

Thank you for your candid review. We sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping team who will be addressing this with his team. Thank you again for your feedback. We look forward to your next visit with us. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know you found us to be at a fair price and that you had a pleasant experience. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to provide feedback regarding your stay with us. We apologize for the issues you experienced during your visit. We truly appreciate your comments and will share them with our team to take corrective action. It's our goal to provide an excellent customer experience, so we hope you will give us an opportunity to redeem ourselves on a future visit to our hotel. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you so much for staying at Extended Stay America and for sharing your wonderful review. We are fortunate to have a wonderful team eager to provide "service with a smile" every day. Your compliments are appreciated. It's nice knowing our efforts are noticed by our guests. Thank you again for taking the time to share your experience, and we look forward to welcoming you the next time you visit our area. Sincerely, Hotel Management