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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, older, but was kept clean. There were some smells from cleaning or something else not sure.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-kept hotel and that overall you had a pleasant experience.We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
Great place just wish it had ice makers!
Business response:
Lisa, we are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Hotel was a little dirty and run down. Very few amenities.
Business response:
Thank you for alerting us to the housekeeping issues you had during your stay. We apologize for our team's lack of attention to detail, as this is certainly not indicative of our brand's standard of care. We will definitely step up our game and give our guests the clean, comfortable rooms they have come to expect when they stay in our of our sister hotels. We hope to see you again! Sincerely, Hotel Management
Business response:
Thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management
Way to show your customers matter We stayed here previously and was clean. This time the gentleman at the counter, Preston was extremely helpful and courteous. Our room was not clean (hair in the shower, stains on the counter from leftover food and not clean overall). Preston spoke to his manager and they refunded a night, Which was fair to me and my wife.
Business response:
Mahmoud, we are thrilled to read you had a great stay with us at Extended Stay America. We appreciate you mentioning our staff, especially Preston. He is a true asset to our team, and we will be sure to share your compliments. Thank you for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Good but needs improvement Finding the hotel was a little difficult. This hotel and another Extend Stay America hotel are almost back to back. Both Google Maps and The mapping system used in Ford vehicles had trouble pin pointing the proper hotel based on the hotel name. Signage needs improvement so that a driver can see the hotel.
Business response:
Marvin, thank you for choosing to stay with us Extended StayAmerica. We're glad to know overall you had a pleasant time with us, but we're sorry for the difficulty you experienced while searching the hotel. Wehope you will visit us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Business response:
Doris, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Room was clean, bed was comfy, however, I'm very particular about bathrooms, esp. tubs and toilet bowls. The tub's caulk probably needs to be bleached or re-caulked. I understand the room and bathroom are newly renovated but they should be cleaner considering they are newly renovated. Same with the toilet bowl--seeing stains under the toilet bowl rim makes me cringe. Staff were very helpful and accommodating though so that's a plus. Also, the coffee was good. :)
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to read that you liked our courteous associates and the comfort our beds provide. However, we are sorry for the cleanliness issues you encountered and the inconvenience it caused. We would love the opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.