Extended Stay America - Philadelphia - Horsham - Dresher Rd.

Business response:

Gary, thank you for being our guest at Extended Stay America. We are glad to know you were happy with your well-appointed room and that you had a nice time. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Preya, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Larry, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Michael, thanks for sharing details of your experience at Extended Stay America. We are delighted your stay was a comfortable one and that our courteous service made for an enjoyable visit. With regard to the query for using a promotional code, please feel free to communicate with us out at our front desk as they will be happy to resolve your queries. Your review is appreciated, and we hope you will come back to see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-kept hotel and that overall you had a pleasant experience.We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Lisa, we are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for alerting us to the housekeeping issues you had during your stay. We apologize for our team's lack of attention to detail, as this is certainly not indicative of our brand's standard of care. We will definitely step up our game and give our guests the clean, comfortable rooms they have come to expect when they stay in our of our sister hotels. We hope to see you again! Sincerely, Hotel Management 

Business response:

Thanks for reviewing our hotel. We want all of our guests to enjoy their visit, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management