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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was too much wrong with this property. Upon entering property, the welcome area left a lot to be desired. It is clear this property is not well maintained or clean, by the bulging ceiling in the bathroom showing evidence of water damage. The vanity sink is becoming dislodged from the wall and the water pressure in the toilet was minimum and required flushing more than once to clear. The handicap seat in the shower was dirty around the edges and the removable shower head showed signs of mole within the water line. The c... read more
Business response:
Dear Claudia, Please accept our apologies for failing to leave a better impression of our hotel. We follow strict standards regarding the cleanliness and upkeep of our property. Therefore, we regret failing to meet your expectations and ours. We appreciate you bringing your detailed observations to our attention. We will address these with our housekeeping and maintenance teams to ensure such matters do not affect future guests. Thank you once more for choosing us. We hope to welcome you back soon for a much-improved stay.Si... read more
Clean and cheap Clean room in a barebones hotel.
It was ok; front desk was stingy with towels
Business response:
Dear ROSANNA, Thank you for reviewing your visit to our hotel. We aim to provide seamless service and accommodations to every guest; therefore, we are happy to read you enjoyed most of your stay. However, we apologize we did not meet all your expectations. We will review your comments with our team to see how we can improve our guest's satisfaction going forward. We hope you will return for a more exceptional experience next time you revisit our area.Sincerely, Hotel Management
Friendly staff. Laundry friendly.
Business response:
Dear DOMINIC, Thank you for taking the time to post your excellent review. We always want our guests to have a pleasant stay and are glad we made this possible for you. We appreciate you highlighting our convenient laundry feature and our outstanding customer service. We hope you will revisit Extended Stay America for another flawless experience next time your travels bring you this way.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,255 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.