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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A very good location. The staff is very friendly and check in is always quick and easy.
Wide room space.
Business response:
Dear Guest, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had an excellent night's sleep. Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon. Sincerely,Hotel Management
A chill stay. The stay was good but the hotel didn’t have any of the amenities it should have had. There was no ice and they didn’t have toiletries like toothbrushes
Business response:
Dear harriet, Thank you for reviewing your stay at Extended Stay America. We are happy your overall experience was pleasant. However, we are sorry you were unhappy with the lack of amenities during your stay. Please know that we do our best to provide every guest with an exceptional experience and make these amenities available. Regrettably, we failed to live up to our promise, and we're sorry. We appreciate you choosing our hotel and hope you will give us another opportunity to provide you with the experience you deserve. T... read more
There was too much wrong with this property. Upon entering property, the welcome area left a lot to be desired. It is clear this property is not well maintained or clean, by the bulging ceiling in the bathroom showing evidence of water damage. The vanity sink is becoming dislodged from the wall and the water pressure in the toilet was minimum and required flushing more than once to clear. The handicap seat in the shower was dirty around the edges and the removable shower head showed signs of mole within the water line. The c... read more
Business response:
Dear Claudia, Please accept our apologies for failing to leave a better impression of our hotel. We follow strict standards regarding the cleanliness and upkeep of our property. Therefore, we regret failing to meet your expectations and ours. We appreciate you bringing your detailed observations to our attention. We will address these with our housekeeping and maintenance teams to ensure such matters do not affect future guests. Thank you once more for choosing us. We hope to welcome you back soon for a much-improved stay.Si... read more
Clean and cheap Clean room in a barebones hotel.
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,304 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.