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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Extended Stay America Hotel Philadelphia - Horsham - Welsh Rd. is located at 114 Welsh Rd, Horsham, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tes
Great staff and very helpful.
Business response:
Dear DOMINIC, Thank you for your lovely review of our Extended Stay America. It is good to know you had a great time here and that we could meet all your expectations with a lovely team. Please experience this again on your return visit.Sincerely,Hotel Management
Front desk was very friendly and helpful. The rooms need to be refreshed and cleaned better. Some new paint and some new fixtures would go a long way. The rooms are kind of beat.
Business response:
Dear David, Thank you for staying with us and sharing your review. While we are pleased that you appreciate our front desk associate's hospitable service, we apologize for your suite not being up to your expectation and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you ... read more
Staff is very friendly and helpful but bathroom needed to be updated. Shower curtain was falling down and patched drywall not painted. Elevator never worked. You have to ask for everything for the room( coffee pot, towels, pots and pans and silverware).
Business response:
Dear Jennifer, Thank you for reviewing your recent visit to our hotel. Although we appreciate you mentioning our associates going above and beyond to accommodate you, we sincerely regret the issues which compromised your experience. We make every effort to ensure a clean and well-maintained suite for our arriving guests. Therefore, it is disappointing this was not your impression. We will address this with our maintenance team to prevent future occurrences, and we appreciate you for bringing this to our attention. We hope yo... read more
Nice and clean
The person that usually checks me in, Tiffany, is always quick and efficient. She is such a great edition to this property.
Business response:
Dear DOMINIC, Thank you for sharing your positive feedback about your recent stay at Extended Stay America and Tiffany, one of our team members. We're delighted she has consistently provided you with quick and efficient service during check-in. Tiffany is a valued team member, and we appreciate your recognition of her efforts. We will make sure to pass along your kind words to her. We strive to provide exceptional service to all our guests, and feedback like yours motivates us to continue delivering memorable experiences. Th... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 4.2 star rating with 1,361 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.